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The Saint Paul Hotel


    The Saint Paul Hotel
 in St. Paul
    The Saint Paul Hotel
 in St. Paul

Reviews

TripAdvisor Traveler Rating:
809 Reviews
Latest TripAdvisor Reviews

  • High tea in the lobby

    by Carol Z on 2018-09-17 01:54 pm

    We make an annual event of high tea at the St. Paul Hotel and it is always wonderful. The menu is a six course, delicious event with wonderful tea and the option of purchasing other drinks including wine and cocktails. The wait staff are very attentive and the guests feel welcome. The atmosphere is lovely with beautiful furnishings and live piano music - perhaps request not to be seated too close to the piano because it might be intrusive to your conversation but we've been far enough away to be able to enjoy it as background music. It's a bit pricey but very fun for a special occasion.

  • Family Brunch

    by Jim B on 2018-09-16 06:14 pm

    There were 11 in our party and the waitress was unbelievable how efficient she was at her job. The food was fantastic. Cinnamon rolls that were so big that two of them fed 5 young adults and 2 other adults! The Egg Benedict with crab was ordered by 2 adults and were delicious. The 5 young adults all had French Toast and one had banana cinnamon waffles. All were in the clean plate club. I had salmon and it had a ginger flavored glaze. DELICIOUS!!!

  • Pricey but enjoyable stay

    by JCJake on 2018-09-09 10:26 am

    The hotel could be 5 star/excellent except for a few things. Valet (which isn't cheap) is S-L-0-W, and it always is. I've been here for tea for more than once and experienced the same thing. Seriously poor staffing for this service both in dropping off car and picking up. Plus, there are always seems to be several cars parked in the driveway so it's a hodgepodge of cars, people and disorganization. In the room there is a nice Bose radio but with no bluetooth capabilities, but it has a CD player??? That should be updated.
    Overall the furniture in the room is showing it's age. While comfortable the couch and chair in our room were quite worn. The 4-poster bed was quite comfy, but when we pulled the TV out from the wall to watch from bed we could only position it so that one of the corner bed posts went right through the middle of our viewing area. We also found that the thermostat didn't work at all but luckily the room stayed at 70 the entire time.
    On the plus side, the room we had (landmark king - corner room) was a nice size and had an awesome view out of 2 windows. One faced over Rice park with a wonderful view taking in the Cathedral and the river. The other window looked north and took in the Landmark Center and the state Capitol. The furniture is dated, but that really doesn't bother us, but if you love modern-style you might look elsewhere. The bath was nice - gold fixtures - with plenty of space for our toiletries. The shower worked well and plenty of towels which were thick but I wouldn't describe them as fluffy. Oh, and also like someone else noted, there are 2 luggage racks. I really like luggage racks so I agree this is quite nice. The closet was big but too dark and no lighting which would be nice to have.
    We quite enjoyed our room and spent more time relaxing there then I thought we would. It was quite quiet, too.
    We also visited the lobby bar and I'd recommend that. Unlike another review before this, we had no issues with service. The bartender was polite and prompt. Also, we returned later at night and the waitress we had was good, too. It was actually a fun atmosphere in the lobby, too.
    I could see returning, but my husband said he'd try somewhere else first. It was pretty pricey for what it is, but still nice and we had a wonderful time overall.

  • Facade 5 star

    by Ralph S on 2018-09-08 08:53 pm

    Was very excited to stay at this hotel and had high expectations. It's very impressive as you drive up and are greeted by the doorman who was exceptional - they should make him the manager. The bellman was great too - warned us about the pressure sensitive snacks and mini-bar items that can get you a charge if you pick them up and inspect for too long. OK, this is an old hotel with old world ways - if old world means sticking it to you at every turn. I was still excited to be at such beautiful and historic hotel so we decided to go down to that beautiful lobby for a drink. We sat there for 20 minutes and the waitress didn't even acknowledge us - never felt so invisible in my life! So she's just busy... no, she just didn't care. I can understand a busy worker even if they just acknowledge you and say they'll be with you as soon as possible but she just acted like ignoring us was standard service. So now I'm thinking, "How is this place renowned for exceptional service?" Now my high expectations have turned to disappointment and we leave to get some dinner elsewhere. Come back to our room to find out that the super-duper premo internet that I paid $24.95 for is only good for 1 device! Are you kidding me? In a day where internet should be considered basic service I would have had to shell out another 5 bucks so my wife could have high speed internet too. In all fairness, their basic internet is free as long as all you want to do is email or surf the web. Again, in all fairness, they did remove the charge but by now all I'm thinking about is getting out of here as soon as possible so we made good use of the basic internet to book a room at the nearest Hilton Garden Inn but not before I called down to make sure we wouldn't be charged for the second night - the front desk guy put me on hold before committing to no second night charge. Not one question or bit of concern about why we want to check out early - my guess is they get a lot of these requests.

  • Who knew?

    by disabilityguru on 2018-09-08 09:14 am

    My husband and I have stayed at the St. Paul Hotel a number of times and really love this place. I hadn't stayed there since I became more significantly disabled due to my MS however. I now require an accessible room. Being an older hotel, I was not expecting the accessible room to be that accessible. Well, I was wrong. The room was very good. The greatest judge of an accessible room is the bathroom. A very nice walk-in/ roll-in shower with the floor slanted appropriately. There are enough grab bars. I suggest a second set of hooks on the door at a lower level. The sink is a little too close to the slant of the floor by the shower, making it difficult to roll directly in front of the sink. Not a big deal, one sits a little to the side.

    The staff is helpful, particularly the doormen. Love the valet parking. You must eat breakfast at the M St. Cafe. It has great choices. One doesn't have to order the excellent but pricey buffet. St. Paul Grille is an experience but expensive. Eat in the bar. One doesn't feel obligated to order several courses and it's the perfect place for eating the best ever crab cakes and salad.

    The lobby is an experience unto itself with the wonderful bar and weekend piano bar entertainment, and high tea. If you don't do anything else from the lobby, go to the bathroom, elegant and accessible.

    A lot to enjoy !


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