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The Statler


    The Statler
 in Dallas
    The Statler
 in Dallas

Reviews

TripAdvisor Traveler Rating:
460 Reviews
Latest TripAdvisor Reviews

  • Fun in Spades!..

    by bbbillingsley on 2020-03-14 04:31 pm

    We went to celebrate our anniversary and had a blast at The Statler. We enjoyed the beautiful rooftop pool and bar, we bowled and had food and drinks in Scouts, then we had some amazing craft cocktails in the little "hidden" speakeasy. The staff, from the front desk to every person we met, were very friendly and professional. There's just a real air of fun in the hotel, and the room was amazing too... super comfy bed, and the open shower and tub were great too. Lastly, had a tasty breakfast at Overeasy that sent us home happy. I highly recommend everything at The Statler offers to entertain. It was rainy the whole time we were there, but we didn't even notice.

    Owner Response
    Thank you for taking the time to share your anniversary experience with us! We always love to know when our guests have a great stay with us. Hearing that you were able to take advantage of all the different amenities we have to offer is great as our guests truly appreciate all the different atmospheres we have to offer. Come back and visit us again!

    Ryan M, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review

  • Amazing stay! Great management!

    by mmikk on 2020-03-14 03:02 pm

    This is a late review. We had a wonderful night at the Statler for our anniversary! I had stayed at this hotel on a few different occasions prior to our anniversary visit. On the last visit I had a few issues that made me reconsider staying and brought it to the attention of management. He encouraged us to try them again and they couldn't have been more kind and accommodating for our anniversary visit. The hotel is in an awesome downtown location if you want to walk around and shop or eat. Also they have a few great restaurants right there. The rooms are beautiful and clean. The bathroom is really neat with a huge tub/shower. I'm looking forward to our next trip to Dallas...

    Owner Response
    Thank you for allowing us another opportunity to earn back your trust in traveling. We are so happy that we could help make your anniversary special. Sometimes we don't live up to our expectations and when we let you down, we want the opportunity to make it right. We hope to continue to serve you in the future!

    Ryan M, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review

  • Wedding weekend in Dallas

    by Ranie C on 2020-03-13 12:25 am

    This hotel is in a great location in Dallas. Beautiful old hotel from 1957 that has been completely modernized. It has a fun Speakeasy Bar as well as a large roof top bar and pool with great views of the Dallas skyline.

    Owner Response
    Ranie,

    We appreciate you sharing your thoughts on the experience here at the Statler Dallas. Coming in for a celebration such as a wedding is such a fun event and we are just glad to help make it a great time! Our guests always comment on how they love the blend of history and amenities that we offer here, so glad you got a chance to take advantage. Come back and see us again the next time you are in town!

    Ryan M, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review

  • Wont recommend

    by williamsvm86 on 2020-03-11 05:56 am

    Customer service was mediocre.
    Do not use the valet parking! They damaged my vehicle and had the nerve to not report it. It wasn't until I did an inspection when I discovered the back was crushed. Rooms were not clean: dust everywhere, stains on couches and floors. Walls were dirty walking through the halls.

    Owner Response
    Thank you for letting us know about the experience you had with us. As someone who has to valet quite a bit being downtown, I understand how frustrating an accident can be. Once we found out about the accident, we worked quickly with our valet partner to take corrective actions with the team. I would love the opportunity to discuss this with you further and even have you back as my guest here so you can have the true Statler experience. If you want to discuss this with me, please do reach out to me. My email is ryan.miyamoto@thestatlerdallas.com. I do hope to hear from you soon.

    Ryan M, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review

  • Lovely stay at The Statler

    by Seeshel143 on 2020-03-10 10:38 am

    This hotel is so unique and I thoroughly enjoyed my stay. I found the staff to be most helpful. I received a text upon arrival and any time I needed directions or information, I would send a text and get an immediate response with answers. My room was beautiful and clean and a nice size. I'll be back!

    Owner Response
    Thank you for sharing your experience with us, it's always great when our travelers let us know. One of the great things about the Statler is the uniqueness of the building combined with the history and story behind us. We can't wait to have you back!

    Ryan M, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review


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