Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

The Vinoy Renaissance St. Petersburg Resort & Golf Club


    The Vinoy Renaissance St. Petersburg Resort & Golf Club
 in St. Petersburg
    The Vinoy Renaissance St. Petersburg Resort & Golf Club
 in St. Petersburg

Reviews

TripAdvisor Traveler Rating:
2155 Reviews
Latest TripAdvisor Reviews

  • Great historic hotel

    by frugalarnie on 2019-09-15 02:40 pm

    The Vinoy Renaissance is a great hotel. From the entrance to the lobby to the rooms to the grand restaurant. The rooms are large with great bedding that is so comfortable to sleep on. Large bathroom and I was fortunate to have a nice view of the harbor. The lobby is nice with many styles of seating, a small bar wit two TV's, an live music on the weekend. The pool area is beautiful. Many deck chairs with large swimming area and a restaurant overlooking the pool area and harbor. Great staff in all areas.

  • Beautiful Lobby but Misses the Luxury Mark

    by Keega16 on 2019-09-12 07:07 am

    We stayed in two adjoining rooms last weekend. The lobby is really beautiful with lots of fun seating options and even a bar. The location is great with lots of walking access to restaurants, shops and museums.

    The desk was chronically understaffed and there were long lines for check-in and check-out. Ironically there appeared to be a large staff at the front door to greet people and make small talk, but they were never deployed to help do what actually needed to be done. Likewise on check out there was a manager buzzing around and apologizing for the wait, but not jumping in to help move things along.

    The rooms were adequate but very dated and worn and our shower was poor. (Pictures attached). The shower was a tub shower that only worked as a shower, not a tub but still had an awkward step up and over into the tub. The drain was horribly clogged which made for an unappealing shower. (I did not have time to call it in so hopefully it was corrected when I reported it at check out.) We also struggled to get the rooms cool enough. And we (three different people, three different devices) could not get the WIFI to work no matter what we did. The hotel even connected me to an outside company that they use for tech support to no avail. Needless to say it took up way to much of my time and my data plan.

    The pool was crowded and stark (not a plant to be seen but maybe that was hurricane prep). The pool bar was enjoyable.

    We enjoyed the breakfast buffet at Marchand's. The food was good and the staff there could not have been more friendly and accommodating.

    So a good visit in great location, but not a "luxury" experience.

    Owner Response
    Dear Keega16,

    Thank you for staying at our hotel and for taking the time to post a review. We are so sorry for the problems you encountered with our staff and for your guest bathroom. We did, in fact, receive information upon check-outs about a guest bathroom, and have gotten with our engineering team to fix this issue. Now, next time your stay will be absolutely perfect. You are a valued guest of ours, and everything we do is aimed at providing you with an excellent experience. Please come back and see us again.


    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review

  • TERRIBLE SERVICES AND BATHROOMS !

    by TheTrueTravel on 2019-09-10 08:59 am

    Dear friends,

    As a Platinum Member for many years I was expecting be treated like always in the other hotels from Marriott chain, but was a big disappointment.
    First they give no only the standers room in the hotel, but one the worst ones!
    They say they only have rooms in that a category and nothing above, but I checked later in the Marriott web page and was showing better rooms available.
    The lady from front desk offered other room but the same category and so faraway from elevators .
    My room was the first from the elevator, and above the outside bar with music until late night, beside that the room smells bad and the bathroom was in bad shape . ( I have pictures ).
    I say 50 % of the people who's working there has bad attitude, when you ask information in front desk or ordering drinks in the pool.
    After all this problems we decide to live the hotel and my surprise was they charge me mor than my reservation !
    My rate was $183.00 and they charged $201.00 !!
    I made the complaint in the front desk, they ask me for the pictures but did not call the manager!
    Terrible experience from one hotel with Marriott flag.

    Owner Response
    Dear TheTrueTravel,

    Thank you for choosing to stay at The Vinoy(R) Renaissance St. Petersburg Resort & Golf Club. We are truly sorry for the experience you had during your stay. We appreciate your patience as we investigate, and we would like the opportunity to discuss your experience in further detail. At your convenience, please send an email to jeanette.rivera@renaissancehotels.com with the full name on your reservation, so we can address your concerns directly.

    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review

  • Terrific visit

    by Martinv2972 on 2019-09-08 03:46 pm

    We just returned from a 5-day terrific stay at the historic Vinoy. The entire team is fantastic from the restaurants, front desk, Navigator concierge, pool deck staff, housekeeping and valet parking. Our breakfasts, lunches and dinners have been great with plenty fresh seafood. It was a sincere pleasure staying at this unique property and we appreciate their hospitality.

    Owner Response
    Dear Martinv2972,

    We are flattered by your very kind review of The Vinoy Renaissance St. Petersburg Resort & Golf Club. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will share your fantastic remarks with our management team and the entire staff. It is also nice to know you savored our variety of delicious food offerings. It was a pleasure hosting you, and we look forward to welcoming you back for another outstanding experience.

    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review

  • visit

    by bobbodine on 2019-09-04 12:33 am

    This hotel. location and staff are one of, if not the best ever stayed in. The building and grounds are wonderful. The staff is A+. The location is fantastic. I would not hesitate to recommend. The food locations at the hotel are great.

    Owner Response
    Dear bobbodine,

    Thank you for the wonderful review of your recent stay at The Vinoy Renaissance St. Petersburg Resort & Golf Club. We are pleased you found our location to be perfect for your plans. Our 4-star hotel reflects the grandeur of a golden age, where you will always find a welcoming smile, old-world courtesy, and activities to satisfy guests of all ages and interests. Your comments were a pleasure to read, and we are excited to share them with our excellent staff. Thank you again for recommending us, and we look forward to having you stay with us again.

    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.