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The Westin Portland Harborview


    The Westin Portland Harborview
 in Portland
    The Westin Portland Harborview
 in Portland

Reviews

TripAdvisor Traveler Rating:
1444 Reviews
Latest TripAdvisor Reviews

  • Awesome experience

    by dafort22 on 2019-11-14 01:53 pm

    I booked 10 rooms at this hotel for one night. Everytihg was perfect, they hooked up early check in, late check out. ALL of the staff was nice and great to work with. they have a free shuttle, awesome happy hour and the rate was good. I can not wait to get back!

  • Very nice place.

    by ryleedog0126 on 2019-11-13 03:12 am

    A very nice option in the Portland area. Starting with the shuttle ride from the airport. Sam Hastings was my driver and was very professional and should be an ambassador for Portland. He suggested and pointed out many different dinner options and things I should do. The hotel is.clean, nice and well located. I would definitely stay here again.

    Owner Response
    Thank you for the excellent rating, Rylee!

    We're so glad that you've enjoyed your stay with us so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.

    Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

    Guest Services Ambassador
    The Westin Portland Harborview

    GrandTour16672339849, General Manager at The Westin Portland Harborview, responded to this review

  • Friendly warm people

    by Corinne L on 2019-11-11 11:20 am

    Marty went the extra mile for me and got me to the airport on time. He gave me lots of tips for driving down to Ogunquit as well.

    I also want to thank Sarah and Joseph for helping me find my way around Portland. They couldn't have been more friendly and helpful. I will stay at this hotel again. They took so much of their personal time to make me feel at home.

    Owner Response
    Thanks for the wonderful review, Corinne L!

    It's excellent you had such a fantastic experience with us! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Marty, Sarah, and Joseph are valued members of our team so it's no surprise they took such great care of you. That's what we like to see!

    We look forward to sharing another splendid experience with you soon! Have a lovely day!

    Guest Services Ambassador
    The Westin Portland Harborview

    GrandTour16672339849, General Manager at The Westin Portland Harborview, responded to this review

  • Urban Vibe, Dog Friendly and PELOTON!

    by Mimi W on 2019-11-11 11:00 am

    If you are looking for Westin comfort and service, I would book here. The hotel is located slightly away from the Old Port but I enjoyed my stay. We brought our dog and they had to downsize our room so that we were on one of the pet friendly floors. It was tight quarters but the staff made up for it with complimentary breakfast. The breakfast was fabulous, enormous Boilermaker breakfast of eggs, roasted tomatoes, potatoes, bacon and sausage with bread. I'm still full. What made the visit for me though was a fabulous shower head with great water pressure and the chance to use a Peloton. I brought my spin shoes. Nice to my dog, great shower, delicious breakfast and I got to work out. Does not get any better for late fall in Portland. I would come again!

    Owner Response
    Thanks for the excellent review, Mimi!

    We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and pet friendly accommodations as well as our delicious breakfast options. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.

    Have an amazing day!

    Guest Services Ambassador
    The Westin Portland Harborview

    GrandTour16672339849, General Manager at The Westin Portland Harborview, responded to this review

  • Great friend weekend away! Excellent service and location

    by Chessie S on 2019-11-11 09:13 am

    I organized a weekend away for 8 women friends. This was our 11th year going to Portland together over Veterans Day weekend. We usually stay at a hotel in the old port area, but this year we wanted to be closer to the West End area of Portland. As a result, we chose the Westin. It was a great choice for a group.

    1) Sarah at the front desk went above and beyond for us. She was always extremely helpful and cheerful, and never got annoyed by any of our questions, helping us split the room costs, etc. She was absolutely great.

    2) The free Westin shuttle is available for rides to most places you might want to go in Portland. We walked most of the time, but we ended up calling the shuttle to pick us up after our Saturday night restaurant dinner. It was cold, some in our group had imbibed a little too much, and we were tired. No problem! We called the number and the shuttle was there to get us in 5 minutes. There is also very easy valet parking that most of us used.

    3) The Top of the East bar and the Artne spa are both inside the hotel. We went to the bar once at sunset (awesome view) and then once again later in the night for a nightcap. Great view and super convenient. Some of us also did the spa treatments. Those were also great, and so easy since the spa is right there. Two people went straight from the spa to the bar!

    We have been to many spots in Portland over the years together, and this was one of the best set ups for us. Highly recommend!

    Owner Response
    Thank you for sharing this wonderful review, Chessie!

    We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!

    We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

    Guest Services Ambassador
    The Westin Portland Harborview

    GrandTour16672339849, General Manager at The Westin Portland Harborview, responded to this review


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