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The Wigwam


    The Wigwam
 in Litchfield Park

Reviews

TripAdvisor Traveler Rating:
1667 Reviews
Latest TripAdvisor Reviews

  • Loud music

    by pattiloans on 2020-05-25 07:44 am

    My Husband and I have been visiting The Wigwam now for 8 years and I've always loved the quit Adult pool so when I heard they were opening up for the Memorial Day weekend we decided to go. Unfortunately the nice quit Adult pool had a loud DJ playing music on both Saturday and Sunday ?don't get me wrong I love music but I've always enjoyed the nice quit serenade of the Hotel. Not sure if we will return if this will be the new norm?

  • Outstanding resort, rooms updated and great service

    by JimDobbs4 on 2020-03-18 06:39 am

    Wigwam Resort is terrific. The hotel is in excellent shape. The rooms are updated and roomy. The pools are great. Three very nice golf courses. The service is outstanding. The prices have gone up quite a bit in the last few years but still worth it. Highly recommend!

    Owner Response
    What great compliments for our historic resort and staff, Jim! We always love to welcome back familiar faces through our doors and we appreciate you taking a moment to share your five-star recommendation of The Wigwam following your most recent visit. We strive to provide a memorable experience for each of our guests, complementing the authentic Arizona ambiance of our comfortable accommodations and variety of fun recreational amenities with only the most personalized and gracious service possible. We're thrilled to know that we continually achieve this goal and we hope it won't be long before we are making more memories with you in the Valley of the Sun!

    , Owner at The Wigwam, responded to this review

  • Not a 4-Star at ALL

    by B1623ERdans on 2020-03-16 09:45 am

    Stayed at The Wigwam one night and that is ALL I needed. Was to stay a second night...but cancelled at $300.00 / night..plus additional fees. Room was musty (old carpet), VERY outdated from furniture, to restroom and shower. My wife couldn't even take a shower. The cancellation process was a struggle to say the least. Beware of 3rd party booking as the local front desk CANNOT help and assist you in anyway. IF I was golfing with buddies...it may have been tolerable. Thought we were getting a 4 star resort / spa...not anywhere close. As a family, we travel to various resorts / spas and this one was not a good experience at all. VERY disappointed to say the least.

    Owner Response
    We're disheartened to hear that your recent visit at our resort was a disappointing experience for you and your wife, Dan. We want every visit here to instill a feeling of authentic Arizona charm and we regret that our historic ambiance fell short of exceeding your expectations. Please know that we do implement routine maintenance and refreshing when required to all of our accommodations and will share your observations with the appropriate members of our Management Team to review internally. We empathize that due to the parameters of your reservation, our Front Desk team members may not have been able to assist you to your utmost satisfaction, but we sincerely encourage you to reach out to us directly so we can discuss your concerns regarding your stay in greater detail. We hope that you will give us with the chance to restore your trust and provide you with the memorable experience you expected in the future.

    , Owner at The Wigwam, responded to this review

  • Welcoming, Beautiful, Relaxing

    by poppamvt on 2020-03-11 01:12 pm

    The Wigwam is a legend in the area and lives up to the legend in every way.
    Accommodating, friendly, helpful staff at every turn, beautifully maintained grounds and facilities, and many peaceful
    " getaway" areas hidden around the grounds. Excellent food, drink and service at the restaurant.
    A wonderful place to stay.
    Convenient to many of the attractions in the Phoenix area.

    Owner Response
    What wonderful compliments to receive and we thank you for taking the time to share this glowing five-star review! Our entire WIgwam team is proud to provide the most memorable experiences possible for our guests, combining world-class cuisine, beautiful accommodations, and unparalleled service. From your gracious praise for everything from our authentic Arizona ambiance to our "accommodating, friendly, helpful staff", it brightens our day to know we succeeded in achieving our goal in "legendary" fashion. The pleasure was all ours and we look forward to welcoming you back to your Phoenix home-away-from-home in the future.

    , Owner at The Wigwam, responded to this review

  • Very Surreal

    by bettyl845 on 2020-03-11 05:09 am

    This is a very nice place to stay. The atmosphere is very relaxing and calming. The staff is very accommodating and friendly. They have fire pits, golfing, pools, and a spa for your enjoyment. You wont be disappointed.

    Owner Response
    We're thrilled to hear that your experience at The Wigwam exceeded your expectations, Betty, and we thank you for gifting us with your top score! We strive to impress our guests at every turn by combining the discerning service of our staff and our variety of fun recreational amenities with the beautiful ambiance of our historic Arizona resort. Your five-star recommendation of us to future travelers of the Phoenix area lets us know that we are succeeding we can't wait to welcome you back anytime your travels bring you to the Valley of the Sun!

    , Owner at The Wigwam, responded to this review


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