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Union Station Hotel Nashville, Autograph Collection


    Union Station Hotel Nashville, Autograph Collection
 in Nashville
    Union Station Hotel Nashville, Autograph Collection
 in Nashville

Reviews

TripAdvisor Traveler Rating:
572 Reviews
Latest TripAdvisor Reviews

  • The Best Meal in Nashville!!!

    by katherineo928 on 2019-06-24 07:59 am

    I've traveled to Nashville at least twice a year over the past 6-7 years and of all the restaurants I've eaten in Union Station is by far the best. A friend and I were just passing through after attending the Bonnaroo Music Festival and just happened to stumble upon the hotel after walking around the city a bit. We ordered the milk and honey appetizer (which was literally to die for) as well as the classic union burger and pork belly bao buns. The chef even took the time to come out and chat with us for a bit! He suggested that we try the watermelon salad as a taste of summer and we were blown away with the freshness of the meal to say the least! Next time we're back in Nashville we will be sure to come back to the Union Station restaurant, mainly to devour another bourbon brownie sundae after our meal again ?

  • Pleasant and Comfortable Stay

    by TheRoadIsLife on 2019-06-18 04:47 am

    Was very pleased with this hotel -- but I love historic hotels, especially converted railroad depots. Nashville's Union Station hotel did not disappoint. If you're a train buff, request a trackside/view room. Great service, including room service. Diego at the front door was especially welcoming and helpful.

    Owner Response
    TheRoadlsLife - Thank you for sharing your kind comments and for being our guest at the Union Station Hotel. It is great that you enjoyed the history of the hotel as well as finding the service to be great. I will gladly share that with the team and Diego. We look forward to having you stay with us again soon.

    At your service,
    Peter Wright - General Manager

    Peter W, General Manager at Union Station Hotel, Autograph Collection, responded to this review

  • Amazing Food!!

    by katiehatcher on 2019-06-17 12:46 am

    The Union Station restaurant is amazing! Had the milk and honey dish, pork belly bao buns, watermelon salad, cheeseburger with fries, and the brownie sundae and shared much of the food with a friend. Everything was so delicious (couldn't even wait to eat before we took pictures so everything was already nibbled on before I took the photo) and the service was great-- the chef even came out to talk to us and make sure we enjoyed our meal. Next time we're in Nashville we know where to stop for a bite to eat!

    Owner Response
    katiehatcher - We appreciate you dining with us at Carters in the Union Station Hotel. It is great that you enjoyed the many new items we have on the menu for the summer. The chef was honored to meet you as well and we look forward to having you join us again soon to try something different.

    At your service,
    Peter Wright - General Manager

    Peter W, General Manager at Union Station Hotel, Autograph Collection, responded to this review

  • Beautiful Hotel but housekeeping needs a tweak

    by SandyW1291 on 2019-06-14 03:00 pm

    This hotel seems to have it all- beautiful historic building, walkable location to Broadway venues and a wonderful restaurant!

    We thoroughly enjoyed everything about our visit- except the large colony of black mildew or mold growing inside the shower curtain, and the hair pins left behind on the table that housekeeping overlooked!

    We did have a delicious lunch at Carter's off the main lobby, and enjoyed happy hour at the Flying Saucer -wonderful draft beer selection- which is right around the corner.

    Despite this, we'd give it another chance. Just hope someone reads this and pays more attention to cleaning details.

    Owner Response
    SandyW1291 - We thank you for sharing your comments and for being our guest. We are pleased you enjoyed your lunch with us and were able to enjoy the perfect location the hotel. We have addressed your issue and do look forward to having the opportunity to have you as our guest again soon.

    At your service,
    Peter Wright - General Manager

    Peter W, General Manager at Union Station Hotel, Autograph Collection, responded to this review

  • Gorgeous space for events! Great location close to downtown.

    by KristiBirk on 2019-06-14 04:57 am

    Hosted a work conference here and it was fantastic. Brittany was a pleasure to work with during the planning and execution of our three day event. The event spaces worked perfectly and our meetings ran very smoothly. The catering staff was friendly and accommodating and the front desk people blew my mind with their friendly smiles and amazing attention to detail. They literally remembered everyone's name! What the heck? Also, here's a fun fact: The best peanut butter cups on the planet are made in Nashville and you can get them in the tiny 24 hour market at Union Station. Some came home with me in my luggage, but they are long gone. Another fun fact: There's a super cool art museum right next door to the hotel. Win-Win.

    Owner Response
    KristiBrik - We thank you for sharing your kind comments and for hosting your work conference with us at the Union Station Hotel. We do have the opportunity to be "exactly like nothing else" with the unique style of our hotel and by having the perfect location. We very much appreciate the acknowledgement of Catering Manager Brittany and the rest of the team. I am sure they will be thankful. It is great that you also found our little hidden gems and enjoyed them. We do look forward to the next opportunity to service as our guest or host another meeting for you. Thank you once again.

    At your service,
    Peter Wright - General Manager

    Peter W, General Manager at Union Station Hotel, Autograph Collection, responded to this review


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