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Washington Hilton


    Washington Hilton
 in Washington
    Washington Hilton
 in Washington

Reviews

TripAdvisor Traveler Rating:
4632 Reviews
Latest TripAdvisor Reviews

  • Uptight staff, $50 per night parking

    by Mohammad A on 2019-08-20 08:00 pm

    This hotel charges security deposit of $75 PER NIGHT. That is if you stay for 3 nights, you pay $225 in addition to the rent. Housekeeping skip cleaning my room occasionally. Parking is $52 PER NIGHT. Homeless people all around the hotel.

    Owner Response
    Mohammad, thank you for your review. We apologize that our housekeeping team did not properly attend to your room, this is not our hotel standard. We will address your feedback with our team to ensure this issue is addressed.

    WashingtonHilton, Manager at Washington Hilton, responded to this review

  • Nice hotel and great location, but...

    by DBK66 on 2019-08-20 09:47 am

    Just returned from a one night stay at this hotel. From the moment I drove up the valet people to the bellman to the check in person to the cleaning staff all went out of their way to make me feel welcomed. Rooms were clean, comfortable and spacious.

    My only complaint, and what kept me from giving this hotel a 5 star rating, was the bedding. My room had two doubles and the mattresses on both beds were almost "unsleepable". Don't get me wrong, I like a firm mattress, but these were Flintstone like. It's a shame for a hotel as nice as this to "skimp" on quality bedding.

  • Great hotel

    by billsA8011OR on 2019-08-20 04:21 am

    I was impressed with the friendly and very professional staff.

    The rooms are modern and the cleaning staff did an excellent job keeping my room spotless during my stay.

    Meeting rooms were very easy to find.

  • Customer Service

    by MaineacMama on 2019-08-19 05:53 pm

    I booked this hotel simply because of its outdoor pool...We stayed there for 3 nights and if we return to DC--I will definitely book at this hotel again. The customer service is outstanding and you can't say that very often these days. They allowed us to check in early and check out late..their parking was simple, straightforward, affordable (we booked AAA Park and Stay rate), and we could come and go multiple times a day. The in-hotel coffee shop is expensive, but has tasty coffee. Every staff person that we encountered was friendly, professional, and competent. The room was cool (great AC), spacious, clean, and comfortable. I was grateful to find that they have two swimming pool lanes reserved for lap swimmers. I will not hesitate to recommend the Washington Hilton to friends and family. The hotel is close to the DuPont Circle Metro stop--definitely within walking distance unless you aren't in great shape.

    Owner Response
    Thank you for your great review! We hope to see you at the Washington Hilton again soon!

    WashingtonHilton, Manager at Washington Hilton, responded to this review

  • 3rd Stay

    by Jay G on 2019-08-19 11:18 am

    I have stayed here for 3 different conferences and each time has been a fine. No refrigerator or microwave in the rooms. This last stay the battery in the door died and we were locked out of our room, took several trips to the front desk before an engineer was sent to get us into the room. We were given access to the executive lounge due to the trouble which turned out to be a great place to grab breakfast before the conference and get some work done and the staff are always very friendly and go out of their way to help.


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