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West Baden Springs Hotel


    West Baden Springs Hotel
 in West Baden Springs
    West Baden Springs Hotel
 in West Baden Springs

Reviews

TripAdvisor Traveler Rating:
2346 Reviews
Latest TripAdvisor Reviews

  • Beautiful Historic Hotel

    by 618589 on 2020-03-13 02:17 pm

    I encourage anyone to visit this historic beautiful hotel at least once! Lots of history. Very friendly staff that is very helpful & informative. A wonderful place to relax in the Atrium or enjoy a drink out rocking on the veranda!

  • Murder mystery weekend

    by 937sharond on 2020-03-13 12:20 am

    So much fun. Great concierge service. Lots of free time to explore. Free shuttle. Great amenities. Horseback trail ride fantastic. Highly recommend. Hotel is beautiful with great housekeeping and service.

  • Pet friendly my bleep!

    by Beahappy2day on 2020-02-27 06:00 pm

    Check in clerks stuffy to say the least. Acted surprised by having a pet that was disclosed in online reservation. Charged $80.00 extra at checkout for 1 night for a well trained 12# dog. Ridiculous! Pet friendly my bleep!

    Owner Response
    Dear Beahappy2day,

    Thank you for sharing your experience. I apologize for any air of stuffiness or surprise that you experienced during check-in to our hotel. We strive to accommodate all of our guests with warmth and hospitality. As part of our pet policy outlined on our website, we do charge a non-refundable deposit of $75 per stay for a dog up to 75 pounds or a declawed cat. Thank you again for your review.

    Warm Regards,
    Christine Elkin

    christineelkin, Guest Service Manager at West Baden Springs Hotel, responded to this review

  • Great room, lackluster dining

    by stormoverlondon on 2020-02-24 06:11 am

    Our stay at West Baden was overall a lovely time. We splurged and got a deluxe, outside view room. The king size bed was incredibly comfortable. The sitting room was enjoyable. The windows/drapes were striking. We couldn't get over how beautiful the chandelier in our room was! We secluded ourselves into that room and enjoyed the two tv's, jacuzzi tub (which was smaller than we anticipated but still lovely), and room service.

    The biggest downside was the food. I understand that it's essentially a resort, but if we're paying upwards of $30-$40 a person, I'd like to be wowed by the food. All of our food was mediocre at best, and not worth the price at all. We were served cold french fries at one point. The minimal food options would truly would be the biggest deterrent to us returning. There were also almost no vegan options available, which would be an excellent thing to potentially work on, and the cost of oatmeal was comparable to the cost of ricotta pancakes? This didn't add up for us. At breakfast, the drip coffee was priced the same as our lattes? The coffee that we brewed in-room was superior to the lattes we were served at Sinclair's. (Even with sugar added the ratio of milk to espresso was terrible.) I don't mind paying for pricey food if it's worth it, but I noticed a lot of people who didn't clear their plates at breakfast.

    Again, our room was lovely, but the price markups on everything definitely marred the experience a little. I'm happy to pay luxury prices if the quality of food and services live up to the price tag, but I can't honestly say the food did that for us.

    Overall, thank you for a solid weekend away. We're well-rested, and had a good time. Entering the space feels like what it must have been like to walk onto the Titanic. a beautifully preserved historic landmark.

  • A Slice of Heaven on Earth!

    by tommy782017 on 2020-02-23 06:40 am

    We have heard about this place for years and thought it was so close and older that maybe it wasn't going to be pleasing.... ohhhh how we were wrong. We have traveled out of the country and within the US for the past 9 years. We have gone to 5 star resorts and WEST BADEN takes the cake! Not only was it breathtakingly beautiful when we arrived but we didn't have to lift a finger! Our luggage was taken straight to our room, they parked the car (which was great because it was cold)! I honestly have never stayed in a cleaner room. I truly felt as though I was home but even better. The dome is beyond gorgeous! If you like history at all this place has a ton. We only stayed 2 nights but were able to take a lot in. The detail to every tile, piece of furniture, decor and luxury items are amazing. The food on site and off was great! We had a local favorite the first night ( Chicago's pizza) was great . The hotel staff even brought us a microwave because we wanted to heat some up later. We ate at Sinclair's for breakfast (my favorite!) Everything was beyond 5 star! The last night we were there we ate at the steakhouse located in the French Lick resort (French Lick was fabulous as well and there was so much to see). Our dinner was fantatic and romantic.
    I really could go on forever but this place definitely has a spirit of it's own. The entire time we were there, I worried about nothing, everything was relaxing and peaceful, It was the reset i've needed for 2 years! The staff goes above and beyond and we were always treated like royalty. This was such an experience, we can't wait to return!!!


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