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Williamsburg Inn


    Williamsburg Inn
 in Williamsburg
    Williamsburg Inn
 in Williamsburg

Reviews

TripAdvisor Traveler Rating:
1017 Reviews
Latest TripAdvisor Reviews

  • Unbelievable humilitation

    by Srq309 on 2020-05-20 09:21 am

    I have sent letters, had phone calls and waited since December 22nd 2018, for the compensation promised by the management. Not one person (including the GM) followed through.
    I have a letter available to share, with back up dates of phone conversations and names of employees involved. I don't think placing names here is a great idea. I do however know if you have an issue involving compensation... don't hold your breath.
    There are no words to describe our treatment.
    I have to select a travel date... that is actually the date of the last letter sent.

    Owner Response
    I am so sorry to hear that the problem that you experienced still has not been rectified. Please email me with your contact information so that we can correct this immediately.


    Thank you,

    Michael W. Hornby CEC, CFBE
    Executive Director, Hospitality Operations
    Colonial Williamsburg Company - Hospitality Group
    P.O. Box 1776
    Williamsburg, Virginia 23187-1776
    MHornby@cwf.org
    Work - 757-220-7674
    Cell - 757-810-1810

    LShotwellNobleWI, Executive Director at Williamsburg Inn, responded to this review

  • Delightful

    by janetd550 on 2020-03-24 04:16 pm

    My husband and I had a wonderful 2-day stay at the Williamsburg Inn!! The hotel, service, accommodations and staff were impeccable and incredibly gracious. What a refreshing escape - the attention we received was unparalleled. Looking forward to returning with our family and introducing our grandchildren to this beautiful hotel as we explore history together!!

    Owner Response
    Dear Janetd550,

    Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

    If you have a moment, I kindly ask you to visit Tripadvisor.com and also tell other guests about the wonderful stay you had with us! Your feedback is greatly appreciated.

    Thank you for choosing Williamsburg Inn!

    All The Best,
    Craig Farrin
    cfarrin@cwf.org

    CWF7428, Manager at Williamsburg Inn, responded to this review

  • Fabulous stay

    by BAA1949 on 2020-03-13 00:03 am

    What a wonderful hotel! The room, the staff, the restaurants, the spa..all top notch. We were a family of 4 and the young girls could not have been happier. They loved the indoor spa pool.
    The concierge helped with restaurant reservations and recommendations as well as ticketing for carriage rides. Everything was wonderful and perfectly laid out.

    We only wish we could have stayed longer. We will be back.

  • Fabulous hotel

    by anni55 on 2020-03-08 04:48 pm

    Wow what a fabulous hotel this is. A real colonial feel to it with logs burning in the fire, comfortable surroundings, beautiful garden areas and delicious food. I did change rooms as the first room I had was over the kitchen and the extractor was very noisy. The bar is lovely and well stocked and the restaurants excellent. There's complimentary tea and coffee in the lounge area all day. A lovely touch is a miniature of the liqueur amaretti with chocolates as part of the turn down service. I loved this hotel and I loved Williamsburg. Do visit!

  • Unique Destination Historic Hotel

    by Roy W on 2020-03-08 04:31 pm

    Whether you are visiting Colonial Williamsburg for a few days or just stopping by, the Williamsburg Inn is a unique and non-forgettable experience. One can sense the history made in Virginia almost 300 years ago as our nation was founded. This is truly a one-of-a-kind property that should be on a must-visit list for all travelers seeking out the finest in lodging, food, and service.


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