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1886 Crescent Hotel & Spa


    1886 Crescent Hotel & Spa
 in Eureka Springs
    1886 Crescent Hotel & Spa
 in Eureka Springs

Reviews

TripAdvisor Traveler Rating:
2840 Reviews
Latest TripAdvisor Reviews

  • First week of December at the 1886 Crescent

    by Q8139KHmichaelm on 2017-12-12 06:27 am

    We stayed for one night in Room 222-no ghosts there! The room has a nice view and was quiet. The hotel is very charming and I enjoyed learning about the history. From the bellman, the front desk staff and the servers, all were attentive and welcoming. Although we arrived during the annual Silver Tea event, we had no trouble parking. We did not use the shuttle service but did make use of the pass for free parking downtown at their sister hotel. We were pleased with the food we had while there. We had a very good pizza at Sky Bar Gourmet Pizza. Some reviewers have mentioned the price of the pizza. It was $22 but it is a very large pizza and would have been more than enough for 4 people. The buffet breakfast in the beautiful Crystal Dining Room was included in our room rate and there were ample choices. Our server made sure our coffee cup was always full. The only thing I would mention was the room temperature. We were there during unusually cold weather (the low that night was 18 degrees). While the heater kept the room warm enough for sleeping, the bathroom was too cold to take a shower in the morning. All in all a very pleasant stay.

  • I tried to give this hotel a 0 rating but it wouldnt let me!

    by Susan C on 2017-12-09 11:08 am

    We just got back from a trip to Arkansas staying at 3 hotels from Little Rock to Bentonville to Eureka Springs. We knew we were going from luxury at The Capital to nice at 21C to something not as good, however for $350 we did not realize we were staying in a total dump! I dont think the hotel rooms (besides upgrading the tv) or common space has been upgraded in about a hundred years. Everything is dingy and falling apart, our room as below were they do ghost tours and people were moving chairs around a lot which was really loud when i was trying to rest a bit. The so called balcony was a shared balcony with many other rooms, i was nervous standing on it as the hotel was in such disrepair . The breakfast room was very pretty, we were there for their big Xmas brunch which i thought would be huge and amazing but it was just a few items you would see at an average hotel brunch ( not on a holiday) the omelettes were prepared nicely . The Bellman was very nice . The shuttle service to and from town worked out well but i would never recommend staying here and paying anything close to what we did for a room that is very desperate need of a rehab !!!

  • Wow I love this Hotel!

    by X6832SWkatherinel on 2017-12-07 05:17 am

    This hotel has it all ! Gorgeous antiques abound. The crystal dining room is so lovely and feels like the turn of the century.Would appreciate a future senior discount or frequent flyer availability....

    Owner Response
    Hello,

    Thank you so much for your review! We hope to welcome you back to the Crescent Hotel again soon!

    1905manager1886, Front Office Manager at 1886 Crescent Hotel & Spa, responded to this review

  • Bad Experience, Communication within hotel poor

    by Mary H on 2017-12-07 04:42 am

    I would not stay here. We checked into a room that overlooked the parking lot. There was confusion at the front desk on which room we were getting, guess we got the "bad" one, when we expressed our concern we were told nothing was available. it was our 25th Wedding Anniversary and wanted something a little special. At bedtime a party started the floor below us, we asked the front desk when it would end and they said they didn't know, we asked to talk with a manager and they said he was "at lunch". We checked out. We tried calling the Manager twice to discuss getting a credit on our bill and both times his mailbox is full.

  • Christmas at Crescent

    by C_Copperpot on 2017-12-04 04:15 pm

    I arrived December 1st to such an incredible festive atmosphere at the Crescent Hotel. The staff was incredibly friendly and knowledgeable. I had a spa robe issue resolved quickly above and beyond my expectations sworn the help of Linda Clark. The Crystal Dining Room brunch was incredible as well.

    Owner Response
    Hello,

    Thank you so much for visiting during Christmas at the Crescent! We host a variety of holiday events during the first full week of December as well as special events later in the month. I'm glad to hear that Linda assisted you with your issue and that you enjoyed breakfast in the Crystal Dining Room. I hope to welcome you back again in the near future!

    1905manager1886, Front Office Manager at 1886 Crescent Hotel & Spa, responded to this review


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