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Ashland Springs Hotel


    Ashland Springs Hotel
 in Ashland
    Ashland Springs Hotel
 in Ashland

Reviews

TripAdvisor Traveler Rating:
797 Reviews
Latest TripAdvisor Reviews

  • Love this hotel!

    by MBBMimi on 2019-08-21 05:44 am

    I've stayed here a few times now...winter, summer, and fall. And each time I just fall in love with this hotel over and over again.
    It is centrally located, and that's a big plus for the Oregon Shakespeare festival goers. It has a great restaurant attached to it. And it's just a sweet place to lay your head. Oh the breakfasts are great. I love seeing some of the same staff, and they are ALL so friendly!

    Owner Response
    Thank you so much for your kind words. We are dedicated to being in service to our guests and it is refreshing to know our hard work pays off. We are happy you enjoyed your stay with us at Ashland Springs and very much look forward to welcoming you back for a return visit.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review

  • Location in central Ashland.

    by Sandra M on 2019-08-18 01:06 pm

    Picked this location as we were going to see a play at OSF --thought would make a short walk. Turned out the location for play was at High school. However, it did make a nice location to walk around Ashland & lots of restaurants within walking distance. The room was small but adequate. The tea in the afternoon was very nice. The breakfast was fine, we did have to wait a little for some of the food as out of some items when we got there. Parking was adequate but it is a small lot.

    Owner Response
    Thank you for staying with us. We appreciate your feedback.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review

  • The Blush is off the Rose

    by kawh on 2019-08-13 011:40 pm

    It's a lovely old historic building. This was our 2nd stay and I have noticed some things have definitely slipped since last time. Each and every front desk person was barely able to crack a half-smile. They just answered questions in the most minimal possible way.

    The room has gotten just a bit more shabby since last time. The cool nature pictures on the walls are super faded now. They have not updated to make for easy charging on both sides of the bed. They have seriously cut back on the evening post-show snack... just some stale popcorn, water and tea.

    Parking is included, which is wonderful, but twice the lot was completely full and we had to find parking on the street, which is not easy.

    The good: breakfast. It was listed as continental, but included scrambled eggs, which is wonderful to start the day. It's in a nice little room and was much appreciated!

    Owner Response
    Thank you for sharing your feedback regarding your recent stay with us. We apologize if your room decor did not meet your expectations. We do look at photos on a rotating basis throughout the hotel. Refurbishing some is planned, however they do take time in some cases to complete due to the very limited and rare supply. The evening snack is in place just as it has been other years. We do supply cookies as you're used to. We apologize if they were sold out before you had a chance to enjoy them. We do take all feedback very seriously and appreciate your thoughts. We look forward to welcoming you back for a return visit soon.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review

  • Historic site is well worth the price

    by Oregon007man on 2019-08-06 07:35 am

    This historic landmark hotel retains a unique charm and quaintness indicative of the period in which it was originally built. It has all the modern amenities yet provides an atmosphere of yesteryears.

    The rooms are small compared to most modern hotels but provided all that was needed for our stay.

    The staff was particularly friendly and polite and were attentive to our every need.

    The continental breakfast was a much more than we expected because it included hot foods such as scrambled eggs and potatoes than normally are no part of a continental breakfast. Attendants made sure everything was well stocked and even bussed our dirty dishes away to improve our dining experience. The food was excellent.

    The best feature about this hotel is that it is only two blocks from the Oregon Shakespearan theaters, which is the customary destination of most people staying there. It is a very convenient location for visiting the Ashland's major attractions.

    Owner Response
    Thank you so much for sharing your feedback. We are very happy to know you enjoyed your stay with us at Ashland Springs. We continually strive to deliver on our promise of providing a great guest experience for all of our guests. We look forward to welcoming you back for a return visit whenever your plans call for a visit to Southern Oregon.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review

  • cramped room, noisy

    by Hexgoogol on 2019-08-02 11:41 am

    Granted it's a historic structure that has been refurbished, but the king size bed virtually filled entire room; bathroom tiny;1 small glass shelf below mirror for sundries;... the coffee machine was nestled inside tiny closet... the provided bathrobes and sundries bespoke of a luxury hotel experience but the cramped accommodation did not justify a $200/night tab.. additionally, the room was noisy; could hear creaking springs from the bed in the room above & there was a constant noise at night from the mechanical room that made sleep difficult...staff provided earplugs when we complained, so presumably they have run into this issue before ... on a positive note, the parking is excellent, and the public areas of the hotel are elegantly reminiscent of a by-gone era... the provided breakfast was good and the location was most convenient

    Owner Response
    Our hotel is a historic, boutique, European-style property (in our 94th year!) and as such some of our rooms could be considered small by modern standards. We do, however, offer the highest quality customer service and amenities, the best location surrounded by shops, dining, Lithia Park, the Oregon Shakespeare Festival, and much more! We also offer packages to help guests relax at the Waterstone Spa and experience the uniqueness and charm of our valley including our award winning restaurant Larks and theater and film tickets.

    When planning your next visit to Ashland we would welcome the opportunity to discuss with you our wide variety of room types, sizes, prices, and locations in the building, as we are certain to have something that you will love!

    Thank you for staying with us and sharing your experience, and hope to see you again soon!

    ASHStaff2019, Front Office Manager at Ashland Springs Hotel, responded to this review


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