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Concord's Colonial Inn


    Concord's Colonial Inn
 in Concord
    Concord's Colonial Inn
 in Concord

Reviews

TripAdvisor Traveler Rating:
739 Reviews
Latest TripAdvisor Reviews

  • Loved CCI!

    by 4dianemontgomery on 2020-03-15 07:01 am

    My cousin and I stayed in the cottage for a night, and thoroughly enjoyed our wine, cheese and crackers on the screened in porch. The cottage was really cute and very comfortable. I'd stay there for a month if I could!

  • You are home here

    by Cruiser571545 on 2020-03-14 09:21 pm

    This is a historic Inn with the privacy of a full-service hotel but the character of a historic bed and breadfast. Beautifully located in the heart of Concord. Pleasant walks in all directions. The floors creak the rooms have unusual angles and views, it's easy to get lost (at first) wandering through the corridors, but the whole experience is fresh and original, not the same-old sense you get form a chain hotel along a highway. Very convenient parking, wonderful food, no elevator but the stairs are easier to manage than most. Warm cookies and iced water with fruit at the front desk. But resist filling up on chocolate chips because the food here is wonderful, That i to say, very New England -- clam chowder, corn bread, hash browns for the ages. All for an unusually low price for this area. Also, large desk with good lighting. Great place to work as well as eat, sleep, and walk about.

  • Disappointed

    by aliciagC4375EU on 2020-03-07 02:57 pm

    My husband and I requested a specific room upon booking yet we were given a different room. When we asked the front desk and shared the email that specifically said we would get the room, we were told they were booked and since we had already received their winter special discount, they couldn't give us a further discount for the inconvenience. Very disappointing as we had booked specifically to stay in a certain room and would not have traveled 2 hours to stay in a different room, which was very noisy by the way!

    Owner Response
    Hello Alicia, Thank you for sharing your concerns with us here. I am so terribly sorry and have reached out to you directly via email to resolve this issue. I acknowledge that we fell short of our own standards as well as yours and we will be taking action to correct this internally as well as make things right with you.

    Sincerely,

    Andy Seidel

    AndyColonial, General Manager at Concord's Colonial Inn, responded to this review

  • Expensive lunch

    by Margaret A on 2020-03-05 01:14 pm

    The atmosphere of the restaurant was attractive, the wait-staff attentive, but the meal was mediocre, and expensive. The greens served with the sandwiches were largely undressed, the bread was unremarkable, and the chicken in the sandwich was tough. Unfortunately, it seems the restaurant is inconsistent...sometimes good, but times when it is very disappointing.

    Owner Response
    Hi Margaret A, Thank you for your detailed and honest review of our restaurant here at Concord's Colonial Inn. I'm glad you found the wait-staff to be attentive and enjoyed the ambiance of our restaurant. I'm surprised to here our food missed the mark, as we typically get rave reviews from our guests, but I will bring this particular feedback about the greens on the sandwich, quality of the bread, and the chicken to our Chef and use it to improve for our future guests. I do believe our prices are very comparable to other restaurants locally, especially considering the sizes of our portions! I hope to see you here again in the future and appreciate the time you took to give us this valuable feedback.

    AndyColonial, General Manager at Concord's Colonial Inn, responded to this review

  • Great Potential

    by Jennifer F on 2020-03-03 06:57 am

    The Colonial Inn is in a great location, within walking distance to the town of Concord and many of its historic sites. The Inn has a lovely ambiance that could use a little attention. Staff were helpful. Our room had a miniscule bathroom. There was no soap in the shower dispensers which fell crashing to the floor in the middle of the night. Ceiling corners of our room had cobwebs. Restaurants had menus with many and varied options.

    Owner Response
    Hi Jennifer, Thank you for your detailed and honest feedback regarding your stay. The shower dispenser you noted was actually a prototype we are testing and is not yet in use - I apologize sincerely as that should have been removed prior to check-in. We're just now working on installation plans for those units, as we still are currently using individual use toiletries as I'm sure you saw during your stay. I have made a note about the ceiling corners and spoken to our Housekeeping team about this as we can certainly correct this attention-to-detail easily, since we strive for the cleanest possible environment for our guests. Thank you again for your feedback and we hope to see you again.

    AndyColonial, General Manager at Concord's Colonial Inn, responded to this review


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