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Hotel Brexton


    Hotel Brexton
 in Baltimore
    Hotel Brexton
 in Baltimore

Reviews

TripAdvisor Traveler Rating:
496 Reviews
Latest TripAdvisor Reviews

  • Elegance

    by Kathy H on 2018-09-28 05:20 pm

    As soon as you walk in the lobby, you feel as if you're transported back in time. This historic hotel is simply beautiful! The rooms have quaint antique furniture, but the bathrooms are very large and modern. They are in the middle of renovating some of the rooms & creating a new restaurant on the lower level. Although there are many restaurants within walking distance, having one on-site will be convenient. I really hope they keep some of the exposed brick & alcoves since they date back to the late 1800's, & looked really cool.
    Another cool feature is the spiral staircase. Standing at the top looking down was amazing!
    I can't wait to go back when the renovations are completed & write another review. I'm confident it will be a 5+ star rating?

    Owner Response
    Kathy,

    Thank you for your magical and wonderful review of Hotel Brexton! I'm so happy to hear your visit was similar to a trip back in the day of when the hotel was built in 1881. We appreciate the character and unique charm we have to work with and I am so glad you appreciated it as well. Looking forward to your return and your 5 star review, I know you won't be disappointed.

    Safe travels, thank you again!

    John O. Hollis
    Acting General Manager
    Historic Hotel Brexton

    John H, Manager at Hotel Brexton, responded to this review

  • Historic hotel

    by Gwmorgan63 on 2018-08-29 03:16 pm

    Beautiful architecture friendly staff great location. Not suitable for those with mobility issues. Would not stay again only be cause of difficulty with negotiating the property. But located in a lovely neighborhood within walking distance of many fine restaurants and other
    Historic sites.

    Owner Response
    Gwmorgan63,

    Thank you for your review of Hotel Brexton, I am glad you found the location of the hotel and the staff to be enjoyable and accommodating. If you can, please reach out to me via the email link below and help me with addressing the mobility issues you experienced in an attempt to correct them for the future.

    Overall, I'm happy to hear you enjoyed your stay and that you appreciated the Mt. Vernon neighborhood and our historic charm. Thank you again.

    John O. Hollis
    Asst. General Manager
    Historic Hotel Brexton
    john@hotelbrexton.com

    John H, Manager at Hotel Brexton, responded to this review

  • Charming hotel with personality...

    by Lorac1965 on 2018-06-25 01:48 pm

    First - location: within walking distance of Baltimore Penn Station, one of the Charm City Connector stops (free service that loops through downtown to Art Museum and back toward Inner Harbor), several restaurants
    Second - hotel - lovely historic building in a slightly raffish area (but felt totally safe walking)
    Third - room - tons of light (3 windows in bedroom), quirky off-kilter room dimensions which charmed us - a killer bathroom with a wall of windows (shutters in place on lower sections) and everything you needed available including WiFi/TV/even a mini-fridge if you ask/good AC/excellent bed
    They do have a continental breakfast - which was only so-so - really minimal and felt like not a lot of attention paid to it but you could grab a yogurt to get the day started...
    Staff was fine - low-key and got the job done.
    I had e-mailed before visit with some requests/questions and Mr. Naing was so prompt and helpful.
    So, would I stay again? - absolutely. We like to try something other than the standard cookie-cutter room/hotel.

    Owner Response
    Lorac1965,

    I extend my thanks for your positive review of Hotel Brexton. I'm happy to know you found our location and unique room layout to be benefits during your stay, being aware that you were comfortable, is music to my ears.

    Happy to know you would stay again! We've been around since 1881, so give us a call should you be returning to Charm City! Safe travels and thank you again!


    John O. Hollis
    Asst. General Manager
    Hotel Brexton

    John H, Manager at Hotel Brexton, responded to this review

  • Fantastic rehabbed building

    by brendabdmd on 2018-06-19 12:22 am

    Very cool building. My room was large, comfortable, and stylishly decorated. I did not use the wall mounted fireplace, as it was not needed in May. I'm sure it would be cozy and wonderful in the winter.
    The neighborhood has not yet gentrified as much as I might have liked. Be alert as you walk especially at night.

    Owner Response
    Brendabdmd,

    Thank you for your wonderful review of Hotel Brexton. I appreciate your kind words regarding our rooms and am very glad to hear you were comfortable and enjoyed yourself overall.

    Please do not hesitate to contact us should you be in Baltimore again. Thanks! Safe travels!


    John O. Hollis
    Asst. General Manager
    Hotel Brexton

    John H, Manager at Hotel Brexton, responded to this review

  • Worst hotel experience ever!

    by Lucia O on 2018-06-07 07:06 pm

    We will be contacting the hotel to make a formal complaint. We made our choice based on the trip advisor rating. We have to question how this hotel received such a high rating. We will think twice about using trip advisor as a source in the future.

    1. AC not working in the lobby, hallway, and breakfast area.
    2. Safety concerns - Our key did not work and when the clerk rekeyed it, the front desk attendant said that she had forgotten but our room (#602) needed to be keyed as room 601 in order for the key to work. When asked if room 601 could access our room, she said "yes, but I'm sure they won't try." There was no additional safety latch on the door to assure nobody entered the room.
    3. The worst part was that our room smelled like human urine. The chair in the room had what looked like bodily fluid stains on it.
    4. Our a/c unit which was installed above the bed was dripping on the pillows and mattress. When we called the front desk, the attendant said she was sorry but she didn't know what she could do about that. She said she only had one room that was available but the TV was not working. She shared that she herself had stayed in our room and if she remembered correctly it didn't drip for long. We ended up having to empty the AC drip pan and put a spare blanket from the closet across the head of the bed because the mattress was completely wet in the area where our heads would be.
    5. We had to use our towels to absorb the AC water and when we called the front desk for more, could not get someone to answer the phone. Tried housekeeping no answer. Tried maintenance no answer. We ended up sharing a bath towel in the morning.
    6. There was a Keurig in the room but no coffee, cups or supplies.
    7. There was human hair (not our own) all over the bathroom floor. The room was not well maintained or very clean.
    8. The breakfast room was a couple of tables and chairs in the basement. The continental breakfast had minimal selection. They had an elaborate coffee station machine that offered many different selections but of the three different selections we tried, the machine was not working.
    9. When checking out the next morning, the front desk clerk (a young man) was reading as we walked up and then proceeded to continue reading as we were standing there. He didn't even acknowledge us until we said something although there was no way for him not to have seen us approach the counter.
    10. Not in the best of areas.
    11. Parking was minimal.

    We would never stay here again and I would not recommend anyone staying here. Looks are deceiving.


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