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Omni Severin Hotel, Indianapolis


    Omni Severin Hotel, Indianapolis
 in Indianapolis
    Omni Severin Hotel, Indianapolis
 in Indianapolis

Reviews

TripAdvisor Traveler Rating:
2962 Reviews
Latest TripAdvisor Reviews

  • Gross bathroom

    by ATCKG24 on 2019-10-17 12:45 am

    There was mold in the shower and dust in the vents! Our shower would not drain even after they attempted to clear it. I was only offered free Starbucks and free breakfast. Never offered to be moved to a cleanier room. Would not recommend as they did not seem to care how gross my bathroom was! It is a beautiful place but not worth the price!

    Owner Response
    Good morning ATCKG24,
    Thank you for selecting the Omni Severin hotel for your recent travels to Indianapolis! I want to apologize for the state of your restroom. We certainly do care about your experience and I am very sorry that the assistance offered in response to your reported concerns was not handled to your satisfaction! I would love to have the opportunity to discuss your concerns further. If you have the time, please reach out to me directly at rachel.blanchette@omnihotels.com so that I might better assist you!

    Rachel B, Rooms Director at Omni Severin Hotel, responded to this review

  • Great location, good service, no hot water

    by 920timo on 2019-10-09 12:17 am

    We stayed at the Severin for a trade show at the convention center. The location is ideal for access to the center, restaurants, and the mall. The staff was friendly and accommodating. Our issue, and that of several guests on our floor, was inadequate hot water as in NO hot water in the mornings. It was rough taking a frigid shower then walking out into the winter streets of Indy.

    Owner Response
    Greeting and thank you for selecting to stay at the Omni Severin for your trip to Indianapolis! I am sorry to hear about the hot water difficulties, and am also surprised to hear about this concern. I am wondering if you might reach me directly to let me know what dates you stayed with us and what room number you stayed in so that our maintenance team can investigate this concern? Thank you again for being our guest and I hope to connect with you soon!
    rachel.blanchette@omnihotels.com

    Rachel B, Rooms Director at Omni Severin Hotel, responded to this review

  • Stay at the Omni

    by lejr2019 on 2019-10-07 07:20 am

    Great valet service, awesome check in service, comfortable, clean and quiet rooms. The Omni is located in walking distance to venues, Resturaunt and bars.
    An overall outstanding experience from the time you enter the hotel till the time you depart.

    Owner Response
    Thank you so much for choosing to be our guest! We are so pleased to read that you had an outstanding experience from start to finish and hope to see you again the next time your travels bring you to downtown Indianapolis!

    Rachel B, Rooms Director at Omni Severin Hotel, responded to this review

  • Great Place to Stay!

    by Radrev on 2019-10-04 11:22 am

    We stayed here for a convention we were attending and enjoyed the stay. My family loved the downtown location, the feel of safety, the cleanliness, and the amenities of this hotel. We will choose this place anytime we come to Indianapolis. A great experience.

    Owner Response
    Thank you for your kind words! It was our pleasure to host your family, and we hope to see you back in Indy soon!

    Rachel B, Rooms Director at Omni Severin Hotel, responded to this review

  • Circle City Classic

    by FellowTraveler247251 on 2019-09-30 02:26 pm

    I always have a great stay at the Omni especially during a big event like this. There's always more than one wedding going on every time we stay so the staff is very busy but they always meet your needs no matter how busy they are.

    Owner Response
    We love hosting Circle City Classic! Thank you for choosing to return to us! We will see you again next time!

    Rachel B, Rooms Director at Omni Severin Hotel, responded to this review


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