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Omni Severin Hotel, Indianapolis

    Omni Severin Hotel, Indianapolis
 in Indianapolis
    Omni Severin Hotel, Indianapolis
 in Indianapolis


TripAdvisor Traveler Rating:
3000 Reviews
Latest TripAdvisor Reviews

  • Comfortable

    by then1019 on 2020-03-08 08:03 pm

    This hotel is in a prime location for activities and food. All of the valet guys were polite. It is tricky for check in when you aren't sure where to park. We ended up just using valet because we didn't know where parking was. The hotel itself is beautiful and clean. The room was nice. Beds weren't awful. My only complaint was that housekeeping came in at 9am and woke us up, check out wasn't until 12. I'd stay here again.

  • Omni

    by kfitch2000 on 2020-03-06 03:20 am

    The hotel is beautiful. Staff is courteos. Location is perfect for visiting downtown Indianapolis. Local restaraunts are within walking distance. The connection to the sky walk is perfect for this time of the year. I didn't even need oto go outside.

  • A Look into the all generous hotel

    by sfulleracd on 2020-02-26 06:56 pm

    The stay i had at the Omni Severin Hotel was pretty good. I was met with fantastic staff, from house keeping to managerial staff. It is very convenient for a place with a kinda out of the way main entrance as the building was connected to the city mall. if i couldn't find something for my picky self in the hotel which was not much i found it in the mall. The aroma that met with me pretty much throughout the hotel was that of a calming coffee. The staff seems to take its job seriously while also coming off quite relaxed and friendly to both immediate guest and visitors from the nearby facilities.

  • Great Stay

    by elizabethmullins09 on 2020-02-25 11:56 am

    Excellent service and beautiful classic hotel. Staff was friendly, room was clean. Convenient location attached to the mall. Room service was delicious and everyone made sure my stay was convenient and enjoyable

  • Needs renovations

    by mgreenhi22 on 2020-02-17 03:01 am

    Appearance is nice. Our room needed serious updating. Outside noise very loud even from 12th floor. HVAC unit had something rattling very loudly in the middle of the night. Would suggest not staying in room 1216. Bathroom was not cleaned well or stocked appropriately upon our arrival.

    Owner Response
    Thank you for this genuine feedback! We will certainly have our maintenance team members enter 1216 as soon as possible to ensure that this HVAC unit is brought up to our hotel's standard. We will also be sure to pass along the information about cleanliness to our housekeeping department. I am deeply sorry that you experienced this as our guest, and thank you again for letting us know. We hope that you will consider giving Omni another chance in the future so that we can show you a true Omni experience!

    Adventure51651693969, Guest Relations Manager at Omni Severin Hotel, responded to this review

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