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The Kendall Hotel


    The Kendall Hotel
 in Cambridge
    The Kendall Hotel
 in Cambridge

Reviews

TripAdvisor Traveler Rating:
1207 Reviews
Latest TripAdvisor Reviews

  • Staycation

    by lao41831 on 2020-01-27 04:31 am

    We chose the Kendall Hotel for a quick staycation in Cambridge. We live in Western Mass and just like to get away to the city every so often. We have tried a number of the hotels in the area, but believe we have found our new home in the city.

    From the moment we arrived, we were welcomed with open arms and made to feel like we were part of the family. The staff here seems to really care and they do go above and beyond to ensure you have a wonderful stay.

    We also liked the idea that the hotel had a convenient parking garage right under the hotel The spaces are tight, but the price beats most hotels in the city and it is extremely convenient.

    We really enjoyed the room as it was cozy and unique. Definitely not the typical cookie cutter hotel room that is found in the more modern hotels. The hotel is an old firehouse and there are all kinds of goodies to look at throughout the lobby and public areas.

    Dinner in the restaurant was a very pleasant experience. The menu has a variety of interesting items that all sounded tasty. Food was plentiful and reasonably priced. Service was very friendly and attentive.

    The complimentary breakfast in the morning was much more than we had expected. From hot items to unique pastries, they seemed to have all the bases covered.

    We were very pleased with out stay and we will certainly be back to the Kendall on our next visit to the city.

    Owner Response
    Dear lao41831,
    Thank you for your positive comments. I am so glad to hear that the amenities we implement could help you enjoy your stay with us that much more! Our #1 goal here at the Kendall Hotel is to provide our guests with a unique singular experience, so it warms us to learn we've accomplished this goal during your staycation. Thank you again, and we hope to welcome you back on your next staycation!

    TheKendallHotel, Front Desk Agent at Kendall Hotel, responded to this review

  • Wow!

    by crazyhotelguy on 2020-01-25 01:57 pm

    I had not visited the Kendall for a number of years, but found myself needing to be in Boston a few weeks back and chose it again for my stay.

    All I can say is WOW! Compared to some of the other larger, bigger hotels in the area, it seems like just a little hole in the wall, but the feeling you get when you visit this hotel is overwhelmingly positive.

    The staff, while minimal, seem to really get to know you and go out of their way to provide you with that 5 star experience. The rooms are comfortable and the bed was simply amazing. Had a great night sleep each night of the stay.

    Breakfast is above average, as it has a number of unique items that you will not find on the complimentary buffets at other hotels. Try the bacon. I was told about it by the staff and I was sold!

    The restaurant has a varied menu, and while the restaurant is a little small, it is very convenient for dining in when the weather is too cold outside for a venture to one of the other local hot spots.

    I would chalk this stay up to a perfect stay, not just because the hotel is comfortable and provides the services that I needed, but because the staff is simply the best. ANything you need, they will go out of their way to assist you with it.

    I highly recommend the Kendall and will definitely return.

    Owner Response
    Thank you so much for taking the time to write a kind review! The staff at the Kendall hotel are adamant about providing a singular experience; we are not a cookie cutter hotel. It makes all of us really happy to learn you had a wonderful stay! Thank you again, and we hope you return soon!

    TheKendallHotel, Front desk agent at Kendall Hotel, responded to this review

  • Best hotel in Boston/Cambridge

    by janetmsm3 on 2020-01-20 10:16 am

    I am a frequent traveler to Boston/Cambridge and this boutique hotel is my go to hotel. And it keeps getting better. I found the place about 12 years ago and since then, they have made so many upgrades inside that each stay gets better and now, I won't consider staying elsewhere. The beds are amazing. Rooms are large and while they have every upscale amenity you would expect in a high end hotel, they have something no other hotels have - an amazing staff - all are now familiar as they don't leave so whoever runs it, understands how to manage the staff - it's very unique, just like the hotel. Another big plus for me, The rooms also have sound proof windows that actually open. The hotel has a small restaurant in the lobby, and like the hotel part, the food has improved and is incredibly fresh and delicious. Thank you to my Kendall family for making this place my 2nd home.

    Owner Response
    Thank you so much for your kind review janetmsm3! It's truly rewarding to read your feedback. Thank you for noticing the details, the hard work of our staff, and all of the other amenities that make the Kendall Hotel a memorable experience. We hope to see you back with us soon.
    Cheers,
    The Kendall Hotel

    TheKendallHotel, Front desk agent at Kendall Hotel, responded to this review

  • Becoming a favorite

    by 726lyne on 2020-01-04 12:44 am

    When family comes to the East Coast, this has become the favorite place to stay. Cute boutique style rooms, with down pillows, memory foam mattresses, coffeemaker in room giving a cozy and homey feel. Free and substantial breakfast buffet daily with hot and cold options. Small parking garage with limited space. Quick walk to Red Line of MBTA. Numerous restaurants and shops nearby. Harvard Square just a short train ride away. Looking forward to our next visit here.

    Owner Response
    Hi Lyn E,
    Thank you for taking the time to leave this wonderful review. We work very hard to offer the best possible service and experience, so we are happy to learn that reflected in your last visit. We look forward to welcoming you back very soon!

    Cheers,

    TheKendallHotel, Front Desk Agent at Kendall Hotel, responded to this review

  • Comfy!!!

    by Jay L on 2019-12-30 04:31 am

    Great breakfast, comfortable beds and unique beautiful decor. A nice break from the regular chain hotels I stay at for work. Garage parking, close to the subway and didn't have to go too far for a great meal at their Black Sheep restaurant. Thanks!!!

    Owner Response
    Wow! Thank you so much for your wonderful review Jay L. It brings us great joy to hear our guests leave our hotel happy. We hope to welcome you back very soon!

    Cheers,

    Kendall Hotel
    Delete Response

    TheKendallHotel, Front Desk Agent at Kendall Hotel, responded to this review


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