Hotel Phillips Kansas City, Curio Collection by Hilton

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Latest TripAdvisor Reviews

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TripAdvisor 859 Reviews

  • A little step back in time

    A little step back in time

    by LifeAsIz on 2020-09-29 05:39 pm

    Lovely hotel with an art deco vibe. The lobby is beautiful with dark wood and luscious seating. Made me think I should have had a flapper outfit on. The room was well-appointed. Overall, very nice hotel. It should be noted that you can't access the parking lot through the hotel. While the parking building is a very short walk away (right behind the hotel), there is no direct access. Also, my room didn't have a mini-fridge. Not sure if it was just my room that was missing one or if the same goes for all rooms. Neither the parking nor the fridge situation was a deal breaker but merely something to note. Would have loved to have visited the speakeasy but, unfortunately, it was closed during our midweek stay.

  • Beautiful Hotel, Great Staff!

    Beautiful Hotel, Great Staff!

    by agenasci on 2020-09-24 06:16 pm

    Absolutely gorgeous, historic hotel near the convention center and walking distance to a number of great restaurants and bars. The lobby has a shuffleboard for guest to play on and is beautifully redone. Staff was incredibly friendly and helpful!

  • Good place to rest your head.

    Good place to rest your head.

    by rickde1974 on 2020-09-24 12:13 am

    Great hotel experience. Highly recommend. Close to all the action that KC has to offer. Awesome architecture. Speakeasy was a fun experience. Staff were all very nice and helpful. Breakfast in the restaurant was amazing.

  • Where Are the Employees?

    Where Are the Employees?

    by W8555MTsandraw on 2020-09-23 05:57 pm

    I love Hilton Hotels. It's my first choice when I travel. But the Hotel Phillips in Kansas City has furloughed too many people. There were literally twenty people in a line waiting to be checked in and there was NO ONE at the front desk. When she did come, it turned out she was taking people up to their rooms rather than giving them a key. There were room problems. The phone was not answered. Anyone could have stolen anything behind the front desk because it was unattended. It took forever. No keyless entry. No room choices. No restaurants. Thank goodness for Lynette in the bar (which was full of people waiting for the front desk employee to come back to the front desk). It was a nightmare at this aging and understaffed hotel. Come on, Hilton...we expect more at these prices. Live up to your advertising!

  • Beautiful Property

    Beautiful Property

    by JazmenMarieNoelani on 2020-09-18 01:08 am

    Absolutely fell in love with the decor of this place ? from the outside, to the lobby, to my room. Everything was beautiful! The only reason why the rating isn't excellent is because the prohibition bar that's located in the hotel is only open on weekends and I personally feel it should be open everyday. That's actually one of the main reasons why I booked this hotel, and I missed out. One tip I would give to those booking this hotel is become a Hilton rewards member and download the app. I am a member and have the app and my check-in was super easy. Prior to arrival, I checked in, picked what floor my room was on and picked my room number and the key was sent to my phone. Never once did I need to stop by the front desk.

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