Hotel Saranac, Curio Collection by Hilton

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TripAdvisor 304 Reviews

  • Historic hotel, with ghosts ?????

    Historic hotel, with ghosts ?????

    by Pathfinder776393 on 2020-04-19 01:13 pm

    I stayed here while working at the local hospital . Excellent gym with modern equipment. The best in the area. Second floor bar and lounge area is great. A lot of period decor. I love the old mail box in the hotel. A mail smto,all the floors and you drop your mail in the slot. It falls down to the first floor antique mail box. Staff is nice. Restaurant is a little pricey, but excellent food and novelty drinks. Cool stores and bars within walking distance. Nice little town.

  • Not all rooms are in the hotel

    Not all rooms are in the hotel

    by jason_riley on 2020-03-09 04:54 am

    Upon checking in we were delighted to find out we had been upgraded to a suite... and then disappointed to find out that it wasn't in the hotel. We had to walk through a cold, dark parking garage to a separate building. (Imagine booking a room at the iconic Plaza Hotel in NYC and then finding out when you got there that your room was a block away.)

    We quickly got over our disappointment upon walking into the suite. It was spacious and beautiful! Two big TVs, a faux-fireplace, kitchenette and dining table, separate bedroom... and the biggest bathroom we have ever seen! At this point our only disappointment was not being able to stay more than one night.

    Still, we were not thrilled about having to put on boots and coats to walk back to the hotel to go to the restaurant. And the lack of an in-room safe was surprising.

    We ate dinner at Camp Fire, the very nice restaurant on the hotel's ground floor. The service was excellent and the food was delicious. (We returned in the morning for breakfast.) After dinner, we went upstairs to the Grand Hall bar, which was lovely but completely empty. We had been surprised to learn that it closes at 10 pm on a Saturday night. So much for late night drinks!

    We ordered a round of drinks from a friendly bartender and took seats near the faux-fireplace. We had the entire space to ourselves. The bartender closed everything down at 9 pm without even asking if we wanted another round. Alright, then.

    Overall, we were impressed by the service, the suite and the restaurant at Hot Sara. The free parking and Wi-Fi were welcome. I've deducted one star for not being able to stay in the actual hotel, for the lack of an in-room safe, and for closing the bar at 9 pm.

  • sad sad

    by ReneeGourmet on 2020-03-06 03:22 pm

    This place is gorgeous and it could be spectacular. But they fell short in so many ways. I hope they step up...diamond members need to be appreciated, staff need to really care about guest experience. Food, every day needs to be great.

  • Great Hotel Great Atmosphere Great Property

    Great Hotel Great Atmosphere Great Property

    by demetriosp352 on 2020-03-04 06:52 am

    This was a great hotel, bar could have been opened a little bit later with some bar specials/Happy hour, The room was a little small, the Staff was exceptional (Braylin was the wealth of knowledge not only for the Hotel Chain Itself but the surrounding areas)

  • Great, historic hotel

    Great, historic hotel

    by Katie K on 2020-03-04 05:58 am

    From check in to check out our stay was great. It was a one night couples getaway and saranac is a great town to visit. Bitters and Bones is recommended for food. The 2nd floor hotel bar at Hotel Saranac was gorgeous and the bar tender told us a lot of history about the hotel and village. Highly recommend for a couples getaway.

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