Skytop Lodge
Reviews
TripAdvisor Traveler Rating:
1374 ReviewsLatest TripAdvisor Reviews
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Great escape!
My family and I visited Skytop for a quick weekend getaway from NYC. This was our first time visiting and were impressed with how beautiful and charming the lodge was as well as the 5,500 acres of land. I think my toddler was happier than my husband and I. We had so much fun just hiking and playing in the snow. There are so many activities to choose from and always something to keep the kiddies busy/entertained. The breakfast buffet was delicious and plentiful. The staff were attentive, warm and friendly. Our room was clean and functional. Only thing is I wish they gave us a room with a view. Lunch at the tap room and dinners at both the Lakeview and Windsor room were great. I can't wait to visit again.
Owner Response
It was so nice to read that you and your family thoroughly enjoyed your weekend visit to Skytop. Our goal is always to exceed expectations and it appears we succeeded! Please come back and visit us during the summer months!
All the best,
Jeff -
Weekend Getaway 2/28 to 3/3
Stayed at Skytop Lodge this past weekend for a couples getaway. My wife and I arrived in the evening Thursday and were promptly greeted by friendly Christian who both valeted our SUV and delivered bags to our room. Saw him throughout the weekend. Great guy - Made sure we were taken care of throughout our stay. Ate at "pub" and Windsor Room throughout the weekend. Found the food in Windsor to be slightly better, though both restaurants are good. Jacob (beverage manager) and John (server) also took good care of us downstairs in the pub. Coffee shop is a nice addition to property as well. Great lattes / iced teas. Very friendly front of house staff, which I think is one of Skytop's best attributes. Also, the property is absolutely beautiful. The older architecture of the main lodge coupled with the sprawling grounds make for a very peacefulenvironment - Especially with freshly fallen snow. My wife and I were able to complete a workday Friday in front of the fireplace in the main lobby. Strong WIFI and gorgeous place to get some work accomplished. Only one major complaint to list, which very unfortunately brings this review down to 2 stars / poor. We were excited to set up a shotgun clay shooting excursion for our party of 4 prior to arrival. We arrived 3 minutes late for the reservation at 3:03 on Saturday afternoon and were informed that the shooting shuttle departs at 3:00 SHARP and that we were out of luck. No chance to catch up to the group. Would have been nice if the resort outlined that strict policy beforehand and suggested we arrive for our reservation 15 minutes early. This is a vacation after all, right? Jared at the Outfitters Bldg. was nice enough to reschedule us for noon the next day (our checkout day), and we tried hard to meet that appointment, but we're forced to depart earlier than expected due to the impending snowstorm. The resort refused to refund our $240 shooting excursion because we failed to arrive on time for our initial reservation. Again, we were 3 minutes late. My group spent an additional $1000+ on resort throughout the weekend, rooms aside, and this lack of accommodation was a smack to the face. That's a lot of money to lose for no services rendered. Would likely return to Skytop again were it not for this nickel and dime experience. Beautiful resort, but there are plenty of those around that are frankly more accommodating.
Owner Response
I appreciate your positive comments regarding your recent stay. It appears we exceed expectations in most of your experiences and would be happy to discuss your concerns regarding the Outfitters experience. Please feel free to reach out directly when available.
Best wishes,
Jeff -
Charming Winter Break
The property and lodge was charming. The lobby was very nice, big and spacious. Check in was easy. We had to reserve two rooms in the lodge; a deluxe and premium king. The deluxe king was very small. The shower was tiny. My children had a hard time showering in there.
My family really enjoyed all the activities on the property. The kids enjoyed looking at the reptiles and amphibians. The ice cream shop offered popcorn, pretzels and other snacks at a fair $$ for the kids. I think the game room area and ice cream shop need to be cleaned thoroughly. In addition, there were electrical wires and old plugs that I don't think are up to code.
The pool was large and spacious. The lifeguard on duty was in and out of the pool area. She was constantly folding towels. I don't know who was monitoring the pool. I think they should have someone on duty and focusing on the children. I saw a boy hit his lip and started bleeding in the pool. No one said a thing. I guess they believe the chlorine would wash it away. ?
The snow tubing and adventure park was a small area but convenient. It served its purpose. The hiking trails were right across from the adventure park.
The Taproom was a convenient restaurant with good service and good food. The waiters were great. Breakfast was really good in the Windsor room. I like how they have the food in the other room. The buffet in the main dining room gets too crowded.
Overall, we really enjoyed our trip. I think the lodge needs some updating and the lower level needs to be dusted and CLEANED!
We would definitely consider going back in the summer!Owner Response
I appreciate your comments regarding your recent stay, and was happy to read about your intent to return during the Summer! I will certainly pass along your comments to our Team. Please feel free to contact me when the opportunity for your return presents itself.
All the best,
Jeff -
Family overnight was fun
Inside decor is still charming (albeit slightly dark, can do with more lighting). There are enough board games in the lobby (look under the seating areas). Our family of 7 (2 grandmas, 2 parents, 3 kids under 12) went in the Fall, so off season. A games coordinator who is also the hay ride driver who is also the crafts leaders was still engaging and offered games even though we had a small showing. The pool is my only negative review...the pool area is outdated (cracking paint through in walls, ceilings) and the hot tub was a cold tub! The breakfast buffet was outstanding (i.e. omelet station, offerings of fresh baked goods, lots of choices on breakfast meats) and our rooms (the updated cottages) were a good size, still close enough to the lodge for hopping back and forth. The beds were firm and linens were fresh, the cookies and tea were a nice touch! Our family really enjoyed it - we hiked around their property (around the lake) in the pouring rain and still enjoyed ourselves.
Owner Response
I appreciate you taking the time to write about your recent stay. Creating memories is our #1 priority and it appears we were successful! I agree with your statement regarding the pool. We are in the process of refreshing the pool this month.
Looking forward to your return!
Best wishes,
Jeff -
Great getaway weekend
I made our reservation online at the hotel website which was very easy. I booked the winter getaway package which included breakfast, snow tubing and ice skating. I surprised my husband for his 40th birthday. Our 15 year old son came w/us. We arrived early and our room was ready which was a nice surprise. The room was small but I knew it would be by the room description. We made it work.
Snow tubing was a lot of fun. The ice skating is usually on the frozen lake but because it was an unseasonably warm week, the lake had thawed so the ice skating was at the indoor rink which turned out to be better for us because my husband and I held onto the wall for dear life. It was hysterically funny. No ice fishing either because of the thawed lake. All activities are weather dependent.
We had milkshakes at the ice cream shop which I loved. It's quaint, had great candy and ice cream and smells like waffle cones! We ate dinner at the Tap Room. Good food, good service.
That night we played Family Feud and won. We also played Bingo and I won a round. Both were very fun and we had a lot of laughs. I would highly recommend!!
The next morning we had breakfast in the Windsor Room. It was delicious, a huge variety and service was excellent. Temps had dropped to minus 0 with the wind chill so we pretty much stayed indoors that day with the exception being we went on the hayride to tour the property. That was nice but too cold to enjoy.
Loved the entire trip.Owner Response
It was such a joy to read your review and I appreciate the kind words regarding your experience. Our goal is to exceed expectations and it appears we had success! We hope to see you back soon and please reach out when ready!
All the best,
Jeff
