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The American Club


    The American Club
 in Kohler
    The American Club
 in Kohler

Reviews

TripAdvisor Traveler Rating:
1035 Reviews
Latest TripAdvisor Reviews

  • Tax Day Get Away

    by bruce z on 2019-04-16 06:44 pm

    Spent two nights at The American Club to get away. Very well maintained hotel with quite a history. Even better than the physical building was the extremely helpful staff. Everyone, I mean everyone employed at the Club had guest satisfaction in mind. Being the Club is owned by the Kohler Company, the plumbing fixtures were all first class.

  • Not peaceful or relaxing!

    by Frequent-Traveler-IL on 2019-04-13 05:45 pm

    Grew up in Chicagoland area but never visited Kohler. Was so excited to spend a relaxing girl's weekend here with my sisters.

    Stayed at the American Club next to a family with young kids who woke us up very early in the morning screaming and crying. When we shared our experience at checkout the women at the desk explained that they try to put young families on the first floor and offered to indicate in our profile (whatever that means) that we would prefer a higher floor next time. The three of us looked at each other baffled by this response. How would we know not to accept a room on the first floor? And why would they put three women there to relax next to a family with young kids?

    The three of us easily spent more than $1,400 for spa services in a loud, overcrowded spa. People talking on phones and in large groups made it tough to relax. Not to mention the fact that it was hard to find chairs to sit on before and in between services.

    Not sure we will return. The property is beautiful but the service and ambiance in the spa leaves a lot to be desired.

  • Work Meeting

    by tylerjoz on 2019-04-13 07:08 am

    We recently had a work meeting / year end party and wow were my wife and I impressed. From the top hat wearing valets to the welcomed check in and all the way to the amazing bathrooms, of course it's Kohler, the comfortable beds and cozy rooms. The food served in the banquet wasn't the greatest but all in all a great time and we will be back.

  • Lovely, except for the cold shower

    by 254kierstenc on 2019-03-23 08:33 am

    My husband and are returning guests to the American Club. The service and food (in the Wisconsin Room & the Greenhouse) were, as usual, exceptional. The rooms are very clean and well appointed. I was, however, rather disappointed with my morning shower experience. The water temperature was lovely and warm... for about three minutes. Then it became tepid and the water pressure dropped distinctly. I tuned it off and on a few times, to no avail. The front desk personnel apologized, smiled, and assured me they'd look into it. I hope that they do, and that a hotel known for it's lovely showers raises the bar a bit.

    Owner Response
    Dear Kiersten C,

    Thank you for your continued loyalty to The American Club. I am so sorry to hear about your showering experience. This sort of situation is especially odd for us. Please rest assured our maintenance team is already looking into what went wrong so another guest does not have to experience the same thing. We hope you will join us again in the future, so you can enjoy the sort of showering experience for which Kohler is so well known.

    Best wishes,
    David B.

    David B, Resident Manager at The American Club, responded to this review

  • Quick trip

    by rachelo597 on 2019-03-14 07:31 am

    Spent one night here while spending a day at the kohler spa. Check-in was easy, and due to a weekday stay we were pleasantly surprised with an upgraded room. Room was spacious! Bed was decent. Bathroom was very nice. We spent some time in the library for a drink. Morning complimentary coffee in the greenhouse was probably my favorite part of the hotel - great coffee, friendly staff, relaxing scenery.

    Owner Response
    Dear Rachel O,

    Thank you for making the quick trip to spend some time at the Kohler Waters Spa. I have to agree that the Greenhouse is an especially lovely part of the property. We hope you will have the opportunity to get away with us again.

    Best wishes,
    David B.

    David B, Resident Manager at The American Club, responded to this review


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