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Capital Hotel


    Capital Hotel
 in Little Rock
    Capital Hotel
 in Little Rock

Reviews

TripAdvisor Traveler Rating:
771 Reviews
Latest TripAdvisor Reviews

  • Has Gone Downhill

    by JerryJ6899 on 2019-01-10 06:31 am

    I just had such a jarring experience as I'm staying here that I had to write a review. The hospitality is poor, especially compared to how they present themselves. The staff doesn't really want to effort and I was met with resistance even when attempting to order room service during their normal hours because they had decided to "break down" early. They spend a lot of money decorating and putting forth a gilded appearance but they treat paying guests with a level of apathy that is unacceptable. Being a solo traveler I found this to be a very depressing experience, I was hoping for the opposite for what I paid.

  • Great hotel in Little Rock

    by RobinW318 on 2018-12-21 04:47 am

    The Capital Hotel is beautiful and the service is impeccable. The reception staff is eager to help out with advice, recommendations and directions in Little Rock. They have a driver who will take you wherever you need to go, pending availability. And there is so much to see and do right in the hotel -- the bars and restaurants have excellent food; the lobby is stunning to look at; and you can't miss a ride in the elevator that was big enough for President Grant's horse! We were there over Thanksgiving and had an amazing buffet lunch with all the trimmings. I wouldn't mind returning just for that.

  • Christmas Group

    by allenb636 on 2018-12-17 07:31 pm

    Understaffed and over worked. Ruined our group Christmas dinner. Took an hour for or appetizers. Wait staff tried but just couldn't keep up. Steaks were over cooked. Poor management. And what was going on with the kitchen? Who knows.

  • Christmas Happiness

    by Ljude25704 on 2018-12-17 05:12 pm

    I recently spent last week at Capital Hotel. Such a beautiful hotel and a wonderful experience. Beautifully decorated and customer service is top notch. Would definitely spend more time there. Highly recommend!!

  • Great Hotel.

    by scottrR5205LC on 2018-12-11 06:58 am

    Great hotel. Great location. Two excellent restaurants inside --- if you want a meal or a glass of wine --- both are good choices. Rooms are very spacious, modern and beautiful. Great concierge services. Well-known hotel with great rooms and greater service. Ideal place to stay in Little Rock. I have stayed here multiple times. For me, it is the only choice in Little Rock.


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