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Condado Vanderbilt Hotel


    Condado Vanderbilt Hotel
 in San Juan
    Condado Vanderbilt Hotel
 in San Juan

Reviews

TripAdvisor Traveler Rating:
2611 Reviews
Latest TripAdvisor Reviews

  • A Pleasant Surprise

    by ChuckK850 on 2020-01-26 04:00 pm

    Great facility with a fantastic staff. Unfortunately, we were only there for one night (long story), but it was a great experience. The room was an ocean view king and it was clean, quiet and comfortable. We ate at one of the in-house restaurants which was outstanding. The service was exceptional from check-in to check-out. All the staff were wonderful with no exceptions. If you don't mind spending a little more money for a really upscale experience, this is a great place to stay.

  • Beautiful property + outstanding service

    by 930ejp on 2020-01-24 11:26 am

    I cannot wait to go back to Condado Vanderbilt. We stayed here and Hilton Caribe, which was surprisingly more expensive than condado Vanderbilt. Next time, I won't even bother going to Hilton or any other property. We stayed in an one bedroom suite which was sparkly clean and very convenient with a microwave, a small kitchen, mostly complimentary minibar (except for alcohol and Fiji water) and great view. I like to stay in ritz Carlton during my trips, but the service at Condado Vanderbilt surpasses that of Ritz. I could tell everyone was trained well to be courteous and sincere to all guests. It was in an extremely safe and bright area, easy walk to nice restaurants. Pool was great although small. View was outstanding. I briefly considered cancelling due to recent series of earthquakes but I am so glad I did not. Yes, it doesn't have a beach of it's own but there's one 1 minute away on foot. The internet WiFi had some trouble; and I did not really see why the hotel had butlers (we only met ours at night on the first day and never saw him since; we didn't really have anything to ask but he didn't appear too accessible anyway) but the impeccable service and the property are enough for me to give all five stars.

  • Excellent hotel.

    by howtotravelhack on 2020-01-22 11:24 am

    Got a great deal on this one and decided to say here. The hotel is really elegant and the staff is really nice. The have good restaurants on-site so dont have to worry about late meals in case required.

  • There are so many great things about it but the best thing is the service!

    by fivestarNewYork on 2020-01-21 07:23 am

    I traveled with my 2 daughters December 18-21 for a short getaway. We chose PR bc we wanted to help by being tourists. The hotel is gorgeous, with picturesque views all around. The Christmas decor added to that. Our room was a 2 queen ocean view, and it was lovely, spacious, clean, and very comfortable. The staff are top notch, from everyone at the bell desk to the front desk and at all the restaurants. We dined at all the restaurants, went to the spa, and loved both pools-adult and family. We walked to some other local restaurants, and took an uber to Old San Juan to see the forts. This hotel is my new favorite in Puerto Rico. The professionalism and great service of the staff is the thing that makes the service so top notch.

  • Trip with Girlfriends

    by 786christiek on 2020-01-19 08:12 am

    Stayed in a 2 bedroom suite with an ocean view - room was perfect for the 6 of us. Very friendly staff and great restaurants (especially loved Tacos & Tequila - get the spicy margarita). There was a wonderful band playing in the lounge on Saturday night - definitely check out any entertainment there - everyone loved it. We were there shortly after the earthquakes started but everything at the hotel and in San Juan was open and running normally. Everyone was really friendly and glad to see tourists still coming.


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