Grand Hôtel La Cloche Dijon - MGallery by Sofitel

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TripAdvisor 1714 Reviews

  • Good not perfect

    Good not perfect

    by sebishelly on 2020-07-14 02:40 am

    First of all great welcome by receptionist.
    Beautiful building, and outside garden. Room was comfortable, clean but decoration could be improved, tiles in bathroom cheap, shower pressure average, and filer in shower tray visible. Strange definitely not 5 star.
    Restaurant : cocktails average, too much sugar, little alcohol but excellent prestation.
    Vitamin juice was delicious .
    Food was good, service top, staff friendly.
    Overall good evening.
    Spa: once again not 5 star.
    Was told 45 minutes, was in the end 30 minutes for body massage! 85 euros!
    No chat beforehand , just one question - the intensity required. No questions regarding allergies, pregnancy or other normal spa questions, or no questionnaires
    Welcome was cold, felt rushed, perhaps too many bookings? Based in the basement, felt too enclosed, decor basic, but clean and comfortable bed. Would not return to Spa.


  • Worst hotel experience ever

    Worst hotel experience ever

    by Vacationer685088 on 2020-03-12 01:44 pm

    We booked a so-called Deluxe King Room and they checked us in. The room had not been renovated for a donkey's years, but was decent. We unpacked fully and then discovered the room had no hot water. It was a bit lame for an allegedly five-star hotel. The reception said they would look into it and call us while we went out to have dinner. When we returned past 10pm after no call, assuming it had all been sorted out, they told us that (1) they allegedly spoke to us! (2) we had to change rooms and (3) we had to change to a lower class of room (twin beds instead of king) because nothing better was available. I search my past diligently and I cannot recall a worse experience at *any* hotel period, let alone a five star hotel. Avoid at all costs.


  • Exquisite

    Exquisite

    by Nicole M on 2020-02-20 011:26 pm

    My daughter picked this lovely city for an overnight visit. The hotel looked beautiful online. We are not disappointed. The staff is warm and friendly. Our room is just like the pictures. The wine by the glass selections in the bar are the best I ever had. We did not have enough time to enjoy the spa, unfortunately. We will definitely come back.


  • Perfect location

    Perfect location

    by Survivory on 2020-01-19 10:22 am

    Stayed for one night only and did not have that much time to enjoy the facilities. We however very much enjoyed the central location, very close to the old town. Our room faced the center but I did not find the traffic to be disturbing.
    The garden in the back yard is very pretty and I can imagine how nice it is in the warmer months to sit out there for a coffee. Would love to come back and try that.
    Comfortable beds and clean.


  • A wonderful stay

    A wonderful stay

    by ExpatinChina on 2020-01-05 011:16 pm

    A very good and charming hotel. It has all what is needed and the Grandeur of a Grand Hotel. We found a very accommodating and flexible team and were pleased with room service and bar. We would always come back. Thank you all for a great stay.


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