Hôtel Carlton Lyon - MGallery by Sofitel

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TripAdvisor 1912 Reviews

  • Just Fabulous

    Just Fabulous

    by Sjurontour on 2020-09-01 02:18 am

    This hotel was a lovely surprise. We were very correctly checked in and got a lovely, spacious room with a private balcony overlooking one of the lovely squares of Lyon. We chose to have breakfast served in the room and the meal was enjoyed on the balcony.

    Enjoyed a drink in the lovely hotel bar.


  • Mediocre

    Mediocre

    by gounafiers on 2020-08-24 12:07 am

    Just ok, not worth the price. Small room, the parking and breakfast were overpriced, and the breakfast was very mediocre. However, location is great and polite service. Fine for one night stay, but would not suggest for longer.


  • The team of the Carlton is taking care of you.

    The team of the Carlton is taking care of you.

    by Gilles T on 2020-07-23 07:21 am

    It was our first stay in this hotel and it was also our first stay in an hotel since the begining of COVID 19 . Safe stay with an very kind and professionnal team. The hotel is nice and very well located. They take care of your car so no need to find a parking place. You are in the city and you could walk to discover Lyon. Breakfast in your room or already prepared prior your arrival in the dining room. All the team is taking care of you. Thanks


  • Pandemic who cares, non-refundable is NON REFUNDABLE!!!

    Pandemic who cares, non-refundable is NON REFUNDABLE!!!

    by DCRam on 2020-04-18 03:13 pm

    So, I'm writing this without actually staying in this hotel, but had non-refundable reservations. I do understand the concept of non-refundable, but when one can't travel to that country and the hotel is closed, how can that reservation be NON-refundable???? We have been offered a voucher for future reservations, but not really in a time frame that is feasible. We have (starting today) 2 rooms booked for 5 days. From a travel agent friend, I was told this was the place to stay. I booked non-refundable because we were meeting up with a Viking cruise afterwards and I knew we'd go. Who knew there would be a pandemic!!! Our travel insurance did not cover this.
    Viking is so accommodating-they offered 125% back on a future cruise if booked within 2 years. Which we will do-but the Hotel Carlton Lyon-MGallery is not as accommodating. Think twice before booking here.


  • The place to stay in Leon

    The place to stay in Leon

    by Pavel K on 2020-03-24 010:35 pm

    First of all hotel staff are amazing. We came really late at night - they quickly helped with parking, check-in was quick and flawless. They helped with every question a dummy tourist could have, and they had wonderful recommendations for food and other things we asked them for. The location of the hotel is perfect (for those who's getting into/from city in a car, and for all the touristy places around it). Rooms might not be the biggest you've had, but they are clean, have everything you're need and in perfect condition - just like the entire hotel itself. Next time i'm in Leon - I am staying at that hotel.


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