Hôtel de la Cité Carcassonne - MGallery by Sofitel

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TripAdvisor 1997 Reviews

  • Great service and superb spot

    Great service and superb spot

    by MikkaSwissCheese on 2020-07-07 10:36 am

    We loved our brief stay at the Hotel de la Cite. This is a charming property within the walled city of Carcassonne. We were made so welcome by all staff. Our room was amazing and the quality was superb. Great breakfast buffet. Gorgeous garden and pool area. Absolut great location. Car parking is outside the wall city but hotel provides shuttle service. Also electric car chargers are installed at the parking to be used free of charge. A hotel with a lot of charm and character, superb service.

  • Four star hotel

    Four star hotel

    by johannam330 on 2020-06-30 03:54 am

    Well located inside the walls. Short walking distance to everything. Staff was great and friendly. The rooms were cosy. Beds were surprisingly hard not so comfortable for 5 star hotel. The swimming pool area was ok but there were no service at all. The breakfast was barely ok, nothing really special or homemade. Very basic food. The price of the room is too expensive what you get there.

  • Are You Serious? Built into the Citadel Wall

    Are You Serious? Built into the Citadel Wall

    by cjdotheworld on 2020-05-30 02:44 am

    There really aren't enough explatives to explain this place. Gorgeous physical plant. Built into the castles walls. Excellent restaurant. Gorgeous rooms and grounds. Service is incredible. Bar service marvelous and service to and from parking lot brilliant. Entire experience brilliant to say nothing of an amazing location.

  • Go back in time!

    Go back in time!

    by 443jodyc on 2020-03-20 04:17 am

    We loved our brief stay at the Hotel de la Cite. This is a charming property within the walled city of Carcassonne and our room had the best view of the ramparts and over the countryside below. Our interactions with the staff were very good. Gerome went out on a search mission to find us parked at the wrong parking lot and helped us with our introduction to the hotel, not to mention all the bags. From that point on, we had nothing but great experiences at the hotel. We will be back and hopefully soon!

  • Beautiful Hotel

    Beautiful Hotel

    by stephannay on 2020-03-01 05:53 pm

    Stayed the night there in January this year with my Boyfriend and his parents. Such a beautiful hotel. Loved it even more that it is in a castle :) The rooms were clean and spacious. We had the Truffle Degustation that night and it was brilliant. Excellent food and service. It was not crowded that time we visited as it was during the Christmas holidays so this would be a perfect time for a romantic getaway. The walk around the castle at night was beautiful.
    Will definitely recommend.

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