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Hotel Monteleone


    Hotel Monteleone
 in New Orleans
    Hotel Monteleone
 in New Orleans

Reviews

TripAdvisor Traveler Rating:
8515 Reviews
Latest TripAdvisor Reviews

  • Perfect place

    by Sara B on 2018-08-14 12:52 am

    This hotel is perfect for a stay in the French Quarter. So much is reachable within walking distance, and the hotel has such New Orleans charm. Staff is very helpful, rooms are nice, and the rooftop pool and fitness center is a bonus. Highly recommend.

  • Fantastic stay, great location

    by Familytravel91 on 2018-08-14 10:27 am

    We had a fantastic two-night stay. The location is perfect - close to everything, but far enough from Bourbon St that it was quiet at night. Service was excellent, beds were comfortable, and hotel atmosphere is charming. The only snafu was that the first room we checked into was not fully cleaned, but the hotel immediately switched us to another room and gave us complimentary breakfast at the excellent restaurant downstairs. I'll stay here again next time we visit NOLA, definitely.

  • Great location, fabulous hotel

    by Ian G on 2018-08-13 03:26 pm

    We really enjoyed staying here, the staff are so friendly and helpful, always smiling and enjoying their work.
    The Carousel Bar is crazy, people queue every morning waiting for it to open. In the evening you just have to wait for someone to leave and grab your spot. It's well worth it just get your photo having a cocktail on this crazy bar, built in 1947.
    The pool on the roof is great to cool off when it's not raining, a frozen daiquiri and a swim before dinner.
    The spa is great Teresa had a manicure and shellac only around 60$.
    We didn't try the Hotel restaurant.
    Valet parking service took care of everything, saves worries about the car. 40$ per day.
    Bourbon Street is the next parallel street, it's bonkers, crazy noisy and very popular, good to see but luckily we couldn't hear the noise from our room.

    You have fantastic restaurants nearby, try the Pelican Club, GWFins and Brennan's, Curio is a nice cocktail bar and the 21st Amendment Bar is a nice small venue with good live music all afternoon and evening.
    Breakfast at the Fleur de Lys cafe is amazing but you probably have to wait 15 mins for a table. If it's raining try the Governor on the corner next door, not as cosy but the food was still good.

    The other side of the French Quarter, Frenchman Street where the famous music clubs, B.B. King's Blues Club, The Balcony Music Club and The Spotted Cat are easily reached on foot in around 15-20 mins unless you get enticed into another bar en-route.

    Wherever you go in New Orleans you are sure to have fun, it's that kind of place.

    Owner Response
    Thank you so much for taking the time to review your experience with us at the Hotel Monteleone so thoroughly. We are so pleased to hear you enjoyed your time with us and we hope you will come see us again very soon.

    TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review

  • NOT A PET FRIENDLY PLACE!

    by Courtpr06 on 2018-08-13 11:34 am

    NOT A PET FRIENDLY HOTEL. The ONLY reason I chose to stay here was to have a New Orleans experience over a Ritz or W Hotel which is where I would normally select to stay with my pet. I travel about once a month with my dog and have never had an issue. The bar manager Kelly, was beyond rude, ill-mannered and uncultured. My fiance, mother, dog (Caribou) & myself stayed here for 5 nights, which was 5 nights too many and we actually left early since Kelly told me I was welcome to leave the hotel. Caribou had been within the lounge area of the Carousel Bar a few nights with no issues. However, Kelly brought out food to us one evening- her tone, attitude and demeanor were completely impolite. Caribou was sitting in my lap sleeping, Kelly pointed at her and said " you're lucky I don't make you leave since your dog needs to be on a leash" dropped our plates and walked away. I am lucky? My dog for one is a registered service animal and also my dog was on my lap asleep doing nothing. Obviously I was not okay with the way I was spoken too and said "There is no reason to be rude." She then came back over and told me I was welcome to leave the hotel. I understand policies and rules but there is no excuse for inconsiderate behavior. The next night she had the audacity to tell my mother and fiance that my dog couldn't have a bowl of water because it was "unsanitary." This is when I went to hotel management. Charles, the hotel manager, provided a dog bowl for me with a branded Hotel Monteleone dog bowl, which I was confused about since clearly this is NOT A PET FRIENDLY hotel. He asked how he could comp me or make the situation right, and I said "courtesy is all I am asking for." I asked for NOTHING else. I was in NOLA to seek out a wedding venue and this is definitely not the place I would have my guests be a part of nor will we have any block out option for our guests to stay here. We did take Kelly's advice and leave the day after, went to another hotel that welcomed us and Caribou. I have advised my wedding guests (200+ people) to not go to the Carousel Bar or stay at the Monteleone after my awful experience. I have never been more disgusted with unmannerly etiquette while traveling with my pet. Pictures of my unruly & unsanitary 4 lb yorkshire terrier are below.

    Owner Response
    Please accept our sincere apologies for the problems you endured during your recent visit to New Orleans and Hotel Monteleone.

    We are appalled that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for review. We have not received the pictures of your dog, Caribou. Could you send them to us in a direct message?

    We hope you will reconsider your impression of Hotel Monteleone and allow us another opportunity to provide you the type of hospitality, ambiance and service upon which our reputation is established and which you have every right to expect.

    TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review

  • French Quarter Weekend

    by 815terryc on 2018-08-13 04:39 am

    Great New Orleans Hotel! Proximity to French Quarter attractions was great. Everything within walking distance. Hotel rooms were very nice and comfortable. Staff was attentive. The carousel bar and the jazz band were an absolute hit with our party! Thanks for a memorable weekend!

    Owner Response
    Thank you kindly for taking the time to review your stay with us at the Hotel Monteleone. We are so pleased to hear you enjoyed your time here and we hope to see you again very soon.

    TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review


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