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reviews
Latest TripAdvisor Reviews
TripAdvisor Traveler Rating:
977 Reviews
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Not To get angry With Friend
If you want to find the best quality rest, you should choose this Hotel. The best quality services from entering the Hotel to exiting. Good food, convenient rooms, perfect staff and relationships lasting forever.
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Treated us and our kids great
This is a beautiful hotel in a great location. The staff was incredibly kind. They made sure we felt special, and made our kids feel special. When we arrived, they were right on top of everything, stuffed animals for kids, something to drink. It continued throughout. Truly appreciate it!
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Thank you for making my friend's stay amazing
I offered a gift for my friend to stay two nights at the Kempinski in Vilnius and I got to say that I do not regret at all to have chosen this place for her.
Prior to her arrival, I had little suprises to be organized and the Front Desk team were simply amazing in coordinating everything in order to make her arrival as smooth as possible (A big thank you to Ruta and Justina for their help and the service they have provided while I was being in another country). My friend loved everything about the room where she stayed (clean, spacious and an amazing view on the city of Vilnius). She told me that the service was impacable and that everyone was so friendly and helpful at any time. She also had a wonderful time at the SPA which is worth the stay while you are there from her side.
A big THANK YOU to everyone who made her stay wonderful and my hat off to the General Manager for keeping a great team like this and making sure that the level of service is of high standard. I hope to be able to visit the hotel soon and until then I wish all of you to be safe and healthy! -
Outstanding
We have stayed in this beautiful hotel in August and have been really impressed with the customer service in Grand Kempinski .Everyone has been very helpful and attentive ,breakfast menu is amazing and location must be one of the best in Vilnius.Rooms and the spa area are spacious, you couldn't fault it
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Hotel with Ethics
U.S. and Lithuania virus related travel restrictions made our trip impossible. The Kempinski Vilnius responded with integrity and refunded our advance payment. Pure class; will make an effort to stay here when these extraordinary times are over.
