Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

The Scarlet Huntington San Francisco


    The Scarlet Huntington San Francisco
 in San Francisco
    The Scarlet Huntington San Francisco
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
1563 Reviews
Latest TripAdvisor Reviews

  • Charming boutique hotel located in Nob Hill

    by tour-birds on 2018-08-18 04:28 pm

    I stayed here on business and because my regular hotels around downtown has all been sold out I discovered this place.

    Firstly - the location itself is very charming right up Nob Hill. It's a very safe neighborhood compared to some parts of downtown SF. However it is up a very steep hill so if you are walking then be prepared for some hike. I actually didn't mind the hike as I take it as a form of exercise but those with elderly or young children may want to consider.

    The hotel itself is very well furnished. It has an adjoining restaurant which serves quite decent food.

    Service was very efficient and check in was quick. I like the intimate feel of the hotel compared to large chains. Concierge was very helpful and friendly.

    I had the junior suite and it was very well appointed and spacious. It has all the details of a major chain hotel and is generally cheaper by 20-30% of an equivalent major chain.

    If you're here for sightseeing it's a good spot to go to Chinatown. For business you will probably need Uber to get around or if you don't mind a brisk 15-20 mins hike to Moscone.

    Owner Response
    Dear tour-birds,

    Thank you very much for your kind review, and for making us your new hotel home in San Francisco! As you note, we are located in a most beautiful, tranquil and safe neighborhood atop Nob Hill on the California Street Cable Car line, but only a short walk to the Moscone convention center, business district and other attractions. We also offer complimentary limousine service in the City to our guests and our wonderful driver Ursula is always happy to point out unique details of historic and architectural interest along the way.
    It is great to learn that you so enjoyed the "intimate feel' of our luxury property, where we take pride in providing personalized service to every guest, and truly care about their welfare and comfort. Excellent service has always been our strong point, and we are happy that it made your stay in a "very well appointed and spacious" junior suite a truly special experience. And of course, we really appreciate the favorable comparisons with our luxury downtown competitors. Please do us the honor of returning soon.

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • Awful bed and service

    by Mary S on 2018-08-18 08:21 am

    The mattress is worn out and pulls you to the middle and it bends tweaking your body and waking up in pain. Staff make you feel like your inconveniencing them when you ask a question. Called to see if they had hot chocolate... $10. I've had better, friendlier staff at a motel 6 and Travelodge that was $60 a night than here...$300/nt.

    Owner Response
    Dear Mary S,

    We are so sorry that you didn't have a good rest, as this is a top priority for our hotel. We wish that any time a guest is not completely satisfied, they please should reach out promptly to our Front Office Manager Luis or Rooms Director Jeroen, as I and they committed to resolving any guest concerns immediately and will do our very best to find the room that is the perfect fit for every guest. We would have much preferred for you to be among the many guests and reviewers who thoroughly enjoy our supremely comfortable, top of the line beds, luxury linens and quiet, safe location, all combining for a great night's sleep. Our managers would have been more than happy to find solutions to ensure your complete satisfaction, as friendly, genuine service excellence is the hallmark of this Hotel, and we promise to do so on your next stay. And a friendly pointer to all of our guests: it is always best to book directly with the Hotel by calling or emailing our fantastic Reservations Manager Gary, who can match our guests' preferences to the ideal room, setting the stage for a perfect stay, right from the start. We are committed to anticipating our guests' unexpressed wishes, but knowing the guest's personal preferences is a great help enabling us to deliver what guests they want, on time, and with gratitude that you have chosen us as your hotel home in San Francisco. We look forward to welcoming you back soon.

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • Relaxing and enjoyable

    by mothermaryUsa on 2018-08-16 04:53 pm

    This was my very first visit to San Francisco and I enjoyed it, what I enjoyed more was the hotel because I was rested and ready to explore the next day. The location, the room, the Big 4 restaurant all were great finds, almost felt like a home away from home . Only thing I could pick on a bit was the bathroom it could do with a little bit more scrubbing and all would have been perfect. Thank you Scarlet Huntington staff and managment .

    Owner Response
    Dear MothermaryUSA,

    Thank you for being our guest and for taking time to submit a great review. I am glad you had such a restful stay, and felt we were your "home away from home" in San Francisco, thanks to our super comfortable beds, spacious rooms with lovely views, beautiful Nob Hill location, and our own Big 4 Restaurant, one of the City's best, offering an authentic, classic San Francisco experience. A top priority of our leadership team is keeping our whole property sparkling clean, so I've already spoken to our Housekeeping Manager to ensure that the bathrooms get "a little bit more scrubbing" so that, as you say, all will be "perfect" for you and other guests next time around. Please come "home" to us again soon!

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • A Hotel on a hill !

    by Peter John B on 2018-08-11 09:31 pm

    The hotel is almost perfect! The rooms are large , comfortable and clean, the restaurant has a limited menu but on the whole good and they have a pool and spa ! I didn't have time to try the spa and pool but the pictures looked great ! The major problem is position ! You have to walk down hill for 500 metres to find a Starbucks for breakfast or to do anything! Walking back is the problem! We spent quite a bit on taxis ! If you have limited time, best to be nearer the city and tourist attractions!

    Owner Response
    Dear Peter John B,

    Thank you for reviewing your stay at The Scarlet Huntington San Francisco! We're very happy to hear that you had a great time with us and that you liked the size, comfort and cleanliness of your spacious Deluxe Room! We are located on top of Nob Hill and this has some great benefits. Because of our location we offer some of the best views of the City and you don't even need a room on a high floor to get breathtaking views over Huntington Park towards the Bay or toward the Downtown area! Nob Hill is much quieter and cleaner than Downtown San Francisco. Many of our loyal guests stay with us over and over again because they feel so much more comfortable being with us up the hill! We are still only 5 blocks away from Union Square and this is exactly a 0.4 mile walk. We do offer a complimentary town car service from Monday to Friday (8am - 4pm) and our wonderful driver Ursula can take guests anywhere within a 1-mile radius around our hotel! We are very fortunate that the famous San Francisco Cable Car stop right at our doorstep so this makes it very easy for guests to get to Union Square or Fisherman's Wharf really fast!

    We all look forward welcoming you back on a future trip to San Francisco and hopefully you will have some time to enjoy our amazing Nob Hill Spa!

    Sincerely,

    Jeroen Buiks
    Director of Rooms

    Jeroen B, Director of Rooms at The Scarlet Huntington, responded to this review

  • Wonderful location!

    by oboelawyer on 2018-08-10 11:24 am

    We love the preferred hotels. Room was great and the location cannot be beat. Only complaint is the breakfast area. It is the bar and so dark you can barely see your food. Would stay again, though. Concierge was very helpful. And a rarity, you can open windows to get fresh air!

    Owner Response
    Dear oboelawyer,

    Thank you so much for choosing The Scarlet Huntington San Francisco! We're very happy you enjoyed our location on top of beautiful Nob Hill and that you enjoyed your spacious room! Our Big 4 Restaurant is a San Francisco staple that offers a unique atmosphere of classic old-school San Francisco elegance. For everyone looking for a different dining experience, our Concierge team is very knowledgeable of all great restaurants San Francisco has to offer. They can always recommend a place that is just right for you! We look forward welcoming you back soon.

    Best regards,

    Jeroen Buiks
    Director or Rooms

    Jeroen B, Director of Rooms at The Scarlet Huntington, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.