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Hacienda Del Sol Guest Ranch Resort


    Hacienda Del Sol Guest Ranch Resort
 in Tucson
    Hacienda Del Sol Guest Ranch Resort
 in Tucson

Reviews

TripAdvisor Traveler Rating:
1057 Reviews
Latest TripAdvisor Reviews

  • Pricey but good

    by BusyBee280 on 2019-11-13 02:48 pm

    I really enjoyed the gardens here. I thought that the rooms left a lot to be desired. If you are into history than this place is definitely worth looking into. The food was good but I only had one meal here- I felt the overall cost to stay one night wasn't worth the cost.

    Owner Response
    Dear BusyBee280,

    Thank you for your review! I'm really glad you enjoyed the gardens and the food from our restaurants. I am sorry that the rest did not live up to your expectations - I would love to speak with you more about your experience so that we can make sure that we are hitting all the points to make your stay worthwhile. I look forward to hearing from you, and I hope we get to welcome you back soon!

    SummerHDS, Front Desk Supervisor at Hacienda Del Sol Guest Ranch Resort, responded to this review

  • Enjoyable Stay in Tucson

    by Ed M on 2019-11-09 02:24 am

    Celebrating our 33rd wedding anniversary with 5 nights here, and we enjoyed it very much. Not quite 5 stars which I will explain briefly later.
    This is a meticulously landscaped property, which is well cared for. Some of the cacti and succulents throughout the property are just stunning. Staff was overall polite and there when you needed them. We were in one of the older rooms on the pathway down to the riding stables, and it was rustic and functional, but a bit cramped for a 5 night stay. Can't say enough good things about outdoor dining at the patio grill, the less formal of the 2 dining options. Excellent service and food, in a lovely setting with live music on most nights. And the choice of 2 pools was a nice bonus, both relatively uncrowded and perfect for an after dinner evening swim.
    What prevents me from giving that 5th star? We did find the housekeeping service a bit uneven, as on some days they did not replenish our bottled water, or leave us clean wine glasses. And as we were celebrating an anniversary on this trip, after reading some previous reviews when couples on their anniversaries received room upgrades to the newer suites, we unfortunately did not. I understand that could have been a function of how crowded they were, but to my eye they were not fully booked any night during our stay. And we would have appreciated just a little something extra upon check in, be it a box of chocolates or bottle of wine, in recognition of our special anniversary trip. But alas we did not.

    Owner Response
    Dear Ed M,

    Thank you so much for your review and happy 33rd anniversary! I am so glad you enjoyed your stay with us and were able to really take advantage of our restaurants and the patio, which is a crowd favorite especially during happy hour. I do appreciate the feedback on your experience with the rest of the stay, and I'm sorry that we fell short on some things during your time here. We always look forward to making every guest experience special and memorable, especially during a special occasion, and thank you for taking the time to help us to improve. The next time you book with us, I would be happy to personalize your stay and make it even greater than your last. Please call and ask for Summer. We look forward to welcoming you again!

    SummerHDS, Front Desk Supervisor at Hacienda Del Sol Guest Ranch Resort, responded to this review

  • Fantastic Time at their Restaurant

    by Robert W on 2019-11-08 09:01 am

    We had very recently a superb evening meal, service, and sunset view at the Hacienda del Sol. One also has the option of spending the night at their resort which we also strongly endorse. Meals there can be pricey but I opine well worth it. Special unique meals are readily available plus many special items on their varied menu to choose easily. The staff is extremely supportive and informative without being overbearing or intrusive. A visitor can get great useful information from the staff in a noncondesending manner. The drink and dessert options are simply wonderful and marvelous. We had an excellent time and celebrated well a special occasion for us.

    Owner Response
    Dear Robert W,

    What a wonderful description of your experience with us! I am so glad you had such a great time, and choosing us to celebrate your special occasion. You are right on point, the food is phenomenal, and with our executive chef changing the menu seasonally, there's always something new each time you visit. Our staff absolutely loves to help others find great things to do in Tucson and I'm glad you took advantage of that. Thank you for the review, and we hope to see you again!

    SummerHDS, Front Desk Supervisor at Hacienda Del Sol Guest Ranch Resort, responded to this review

  • It was great . Very clean ,nice staff very private romantic place.

    by Pharmanurse on 2019-11-06 04:22 am

    I must stay place with a lot of history. Very clean friendly romantic secluded place to stay. I would recommend this place to anyone . Location is very central to everything you want to do. Bike riding area is great.. the gardens are amazing .

    Owner Response
    Dear Phamanurse,

    Thank you so much for your review and I'm so glad you had a wonderful time immersing yourself in the history and gardens! Our location is perfect in that's it's enough away from the city that it's quiet but not too far from some other enjoyable activities around town. We look forward to having you again!

    SummerHDS, Front Desk Supervisor at Hacienda Del Sol Guest Ranch Resort, responded to this review

  • Lovely property

    by Nick4u on 2019-10-31 10:24 am

    Stayed here for one night which wasnt enough. Lovely room overlooking the Catalina mountains. Property well maintained. Two smaller pools which were heated. Plenty of restaurant and bar space. We ordered room service the first night which was not very good. Breakfast was fine. The resort was fairly empty. It's the kind of place that would have been more enjoyable if it was more active.

    Owner Response
    Dear Nick4u,

    I am so glad you enjoyed your stay with us! You are correct, one night just isn't enough, especially when relaxing on the property and also exploring all Tucson has to offer. One thing we love about the property is the mix of quiet and activity - it can be a quiet, relaxing respite, or on the many nights we have live music during our happy hour at the Terraza, it can be a fun place to be! I hope that you take advantage of spending two or more nights with us again and we look forward to seeing you in the future!

    SummerHDS, Front Desk Supervisor at Hacienda Del Sol Guest Ranch Resort, responded to this review


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