Hotel Adlon Kempinski

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TripAdvisor 4558 Reviews

  • High tea is wonderful

    High tea is wonderful

    by Nsw123 on 2020-09-20 08:59 am

    We visited the Adlon for High Tea while in Berlin and it certainly did not disappoint. Every staff member was courteous and welcoming. Food excellent and ambiance in the lobby lounge super with live piano music and stunning furniture.

    A special commendation to all staff for wearing their masks properly for the entire time they were working and not pulling them below their nose or touching them with their hands. We were in many other hotels and restaurants during our time in Berlin where we were put off by service personnel not wearing their masks properly or touching their masks with their hands. Every single employee at Adlon who we saw was doing the right thing which made us relax and is a credit to them because the masks are certainly not comfortable. In Corona times, this hotel is where I would like to be!

  • What a Royal treat!

    What a Royal treat!

    by MicheleParis on 2020-08-25 11:02 am

    It was my second visit to Berlin and my first time at the Adlon. I stayed on the night of August 22. I checked in early around 9 am. At my arrival, there was nobody at the entrance and for a moment I thought the hotel was closed. I went to the check-in desk. Being a Leader Club Member, I got upgraded to a "Junior Suite Brandenburg Gate" (room 610) on the 6 and last floor and my room was ready.

    I was then escorted to my room by the adorable Groom Miriam Albert. As soon as I entered, I knew my stay will be memorable! What a room, what a view! Miriam showed me around the room. Everything was just perfect. The fact that the room was under the attic, gives in an additional charm.

    The room was spacious (around 60 sq. m) with a wonderful wood-paneled rotunda entrance, a huge bathtub, 2 separate sinks, and a shower. Access to the toilets was clever (either through the bathroom or the entrance). Last but not least, the VIEW was something. the room was facing the Brandenburg Gate (3 windows in the room). I could see also the top of the dome of the Bundestag.

    I had a beautiful VIP welcome with a bottle of white wine Speiss Grauer Burgunder Trocken 2019 and an amazing plate with macarons and a replica in chocolate of the Brandenburg Gate... and a beautiful card from on of the "Lady in Red" the iconic representative of a personalized luxury guest experience at the Adlon.

    In the afternoon, I had booked a Royal Tea and, once again, the service was perfect. Guido Conte, the Restaurant Manager was very attentive. Needless to say that the view at night of the Brandenburg Gate was something, especially when the square is emptied.

    The following day, I had breakfast in the dining room of the Lorenz Adlon Esszimmer. I was in the Library. What a beautiful dining room (the restaurant is open only for dinner. Anyway it was closed for summer vacation). Due to Covid, there was no buffet but instead an ? la carte menu was perfect and the waitress always kept an eye and was taking very good care of me. I enjoyed every minute of my stay.

    Everything was just perfect and the staff is remarkable. A first-class service. Adlon is a true 5-star hotel. The Hotel Adlon is one of those legendary hotels in the world.

  • We had a great time at the Adlon

    We had a great time at the Adlon

    by NancyKasich87 on 2020-08-21 07:50 am

    We had a great time at the Adlon. Unfortunately my boyfriend was sick the day we were supposed to go, so I asked to reschedule the room to another date expecting a fee. However, the woman on the phone was incredibly nice and did it free of charge. The hotel itself is gorgeous, the staff is attentive and remembered straight away the occasion I booked the hotel for and congratulated us on our anniversary upon entrance.
    The room was very nice, with champagne and a cake waiting for us in the room. My only complaint about the room is the king size bed that is really just two double beds pushed together.
    Breakfast the next morning was great, however not all items available were listed on the menu so it ended up being a bit of a guessing game to what the selection was.
    We came along with our little cavalier King Charles and she had a wonderful time as well. The staff made her feel welcome with kind words and pets. She loved the room and we even brought her to breakfast with us. Very pet friendly.
    I would come back to the Adlon, 100%. I can see why this hotel is rated 5 stars. Don't make the mistake of choosing another hotel! Pick the Adlon!

  • Adlon - worth every cent

    Adlon - worth every cent

    by Hanspeter K on 2020-08-12 06:41 am

    Great hotel, world class service, breakfast a la carte, spend some extra money to get room facing "Unter den Linden". Luxury, classic rooms - great interior. So far the best hotel choice in Berlin. Location close to the Brandenburger gate - must seen. It takes some efforts to get to shopping malls.

  • A true 5 star hotel with excellent service

    A true 5 star hotel with excellent service

    by Fernweh3 on 2020-08-05 03:26 am

    We booked the hotel already during corona lock down and got a special rate including upgrade and sparkling wine as welcome in the room.

    Our upgrade was a room facing Unter den Linden and if you looked out of the window to your left, you saw the Brandenburg Gate. We were so happy. The room was spacious with all amenities and a huge comfy bed.

    Every staff member was always friendly and at service. I was celebrating a round birthday and received a small cake and pralines as compliments from the hotel. What a nice gesture!!

    Breakfast was table service with a huge breakfast menue. The staff was also touring the room with extra food like freshly cooked waffles. Food quality fresh and excellent.

    We loved our stay which was made truly memorable by the friendliness of all staff members. Even in a 5 star hotel not always the case.

    Would definitely recommend this hotel.

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