The Hotel Hershey®
Reviews
TripAdvisor Traveler Rating:
2538 ReviewsLatest TripAdvisor Reviews
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Beautiful hotel with great amenities and friendly, helpful staff
The Hotel Hershey is a beautiful hotel that sits back on gorgeous property, which overlooks Hershey Park. There is plenty for everyone to do, especially during the summer. The outdoor pool is fantastic and my kids loved playing ping pong and corn hole in the outside courtyard. But it is the staff that truly stand out at this hotel. Everywhere we went, we were greeted by friendly faces who were willing to help us with anything we needed. When a billing issue arose due to a misunderstanding, the front desk staff jumped in to make it right. This has guaranteed that we will be return customers again and again!
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Near The Park
We decided it was time to stay in a hotel that was near Hershey Park, and The Hotel Hershey seemed like the right fit. This hotel has been around since 1933 and has gone through remodeling throughout the years. The bell hops and valets were very nice and were always willing to help you with your bags. They are also very knowledgeable about information of the area.
The campus is very big, so you will probably need your car if you want to go to the pool or the games area. The rooms are nicely decorated but there are some problems. They say that the beds are queens, but i think they were more like doubles, and they are way too soft. Because it's a old hotel, the bathrooms take a hit by being small. Did love the chocolate soap bars! The in room TV was very small (probably a 28 inch). The elevators are very very slow, so if you don't have to take it, please take the stairs instead.
All in all it was a good stay, but that is all i can say is that it was good.Owner Response
Dear 837clintw,
Thank you for your recent visit and for taking the time to share your review. I truly appreciate your feedback, both positive and constructive, and will share it with the team. I hope we have the opportunity to serve you again in the near future. -
Fantastic People at a Fantastic Place
The accommodations, gardens, and area attractions are all top notch. The staff is really the icing on the cake. I had been here many times when my daughter was small and it was always a delight. It was wonderful to get a chance to come back here with her as an adult. Do yourself a favor and have brunch in the Circular Room!
Owner Response
Dear mariannem643,
Thank you for your recent visit and for taking the time to share your review. It is truly rewarding to read this, and I look forward to sharing your feedback with the team. Visit us again. -
Wow! What a great stay!
The hotel was beautiful and amenities Endless. The true treasure of this hotel is the staff. They were super helpful and always happy. The level of service was surprising and very welcomed after a long drive with a car full of kids. This is our second visit to Hershey Park. We stayed at the Hershey lodge last year. We will be staying at the Hershey Hotel from now on.
Owner Response
Dear Trublutexan,
Thank you for your recent visit and for this wonderful review. I'm thrilled to hear you enjoyed your stay and I look forward to sharing this with the team. Visit us again. -
Great way to enjoy Hersheypark
We had a lovely stay at the Hotel. The outdoor pool is very nice, we had a cabana one day and the food and service was excellent. A great perk is early access to hersheypark, we were able to ride a few coasters without a long line and before the park got crowded. Room service is quick and great service but the food was just so so. Character appearance and visit from golden eagle in the lobby was an added bonus.
Owner Response
Dear SuzanneCac,
Thank you for your recent visit. I truly appreciate you taking the time to share your review. I hope we have the opportunity to serve you again.
