The Hotel Hershey®
Reviews
TripAdvisor Traveler Rating:
2584 ReviewsLatest TripAdvisor Reviews
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CLASS
This is one of my favorite properties in the world; not due to the location, but to the extraordinary hospitality that you will receive here. The restaurants here are not amazing, but there a few viable options.
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Two night stay!
Beautiful hotel! Extremely clean, the staff was extremely friendly. Relaxing whirlpool and indoor pool. We did not order room service by the pool, however others did - great idea for a family! The hotel was decorated beautifully for Christmas!
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Overnight getaway
Great place! Service fantastic, chocolate everywhere. Rooms nicely appointed, spa beautiful and everyone is helpful. Lots to do here in Hershey. Definitely worth the trip even in winter!! Food places excellent as well. Great ambience.
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Business meeting with the oil guys
After we had our meeting it was too late for the great buffet. The associate made it possible for us to go to another spot in the huge beautiful hotel. We had a great late lunch and than the staff for their outstanding help.
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Memorable Christmas Weekend
We brought our toddler for a weekend to check out Hershey for the first time & soak in all the Christmas fun. It was a very special trip!
We got a breakfast with Santa package that, in addition to breakfast with Santa, included tickets to Christmas Candylane at Hersheypark, admission to the Sweetlights drive through light display and tickets to the Hershey Story Museum and the Hershey Gardens.
The staff at the hotel go above and beyond the make you feel welcome and meet your needs. Shortly after checking in, I received a text from the concierge asking if there was anything they could assist me with. They arranged for a driver to take us over to Chocolate World on Saturday night for one of the events we were attending.
Breakfast with Santa was a special treat! It was held in the fountain lobby which was decorated very festively. When we arrived, a friendly elf showed us to our table. The breakfast buffet was available immediately. We were asked to have our daughter fill out a wish list for Santa which she later gave to him. Santa and Mrs Clause arrived from the balcony above. Each table was called individually to go meet Santa. A professional photographer took pictures but parents could also take pictures themselves. After meeting Santa & Mrs. Clause, our daughter was given a stuffed reindeer to take home.
The hotel itself is very nice but the staff is really what makes it over the top special. They don't miss a detail including a turn down service with Hershey kisses in the evening.
Two things to note, both of them due to the fact that it's an historic (aka older) property.
1. The rooms are on the smaller side. Most notably the bathroom is small and doesn't have much vanity space. But, everything is laid out well and we didn't mind.
2. The walls are not soundproof. The first night, we had neighbors in the room beside us. When they came in for the night, I could clearly hear each word they were saying. I was thankful my daughter was already asleep. In the future, I will be sure to bring my sound machine to help drown out any noise from other rooms or the hallway.Owner Response
Dear Kate C,
Thank you for your wonderful review. I'm delighted you enjoyed your stay at The Hotel Hershey. I look forward to sharing this with the team. Visit us again.
