The Hotel Hershey®
Reviews
TripAdvisor Traveler Rating:
2498 ReviewsLatest TripAdvisor Reviews
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Way above "Above and Beyond"
Although we only live 1-1/2 hours away in Chester County, this is where I wanted to spend a "big birthday".('Nuf said) Two nights and a spa visit. The Hotel Hershey is a world class, luxury hotel in every sense of the word, from the doormen opening your door when you arrive, to the indulgent attention at the spa to the knowledgeable servers in the restaurants. Every employee we came in contact with went above the "above and beyond" and made it seem normal. Where do you find these people?
The "Candy Bar" characters were in the lobby during breakfast and the falconer came in the Fountain Lobby one morning with a Gold Eagle!
The rooms were very comfortable and each side of the hotel has a beautiful view.
And our dining experiences in the Harvest and particularly the Circular were stellar.
Two minor observations:
1) The welcome information emailed before you check in, invites you to book an appointment at the spa when you check in! I actually made my appoirntment 6 days prior to check in and could not get the 2 services I wanted consecutively, so I went with only one.
2) The information for the hiking trails below the hotel is a bit confusing. The map on the website, which can be printed up shows conflicting information from the information on the sign at the trail head. I think we ended up crossing between the red and the blue trail because we wanted to be in the woods and not on a gravel road. The couple we were traveling with, who hiked earlier in the morning experienced the same problem.
Otherwise we won't wait for a special occasion again. It's a grand experience equal to anywhere in Europe....and right in our back yard. We'll be back. -
new two night policy
i purchased tickets in march for florida georgia line concert at the stadium. i love to do one or two summer concerts at the hershey stadium in the summertime. outside. and i always stay at the HH. i live only an hour away. but the HH is part of the concert experience for me. roll in late afternoon. check in. martinis at the Iberian. Dinner at the Circular. take the shuttle over to the concert. Shuttle back. a nice walk of the grounds afterwards. im not spending $500 plus for a night i wont be there. sad. so sad. i guess ill drive home. and i LOVE this place. but locals like me wont be frequenting there any more with this policy.
Owner Response
Dear Angela Marie C,
Thank you for taking the time to share your experience with us. I can understand your concern with our policy. If you would like to discuss this further, please contact our Front of House Manager at (717) 534-8805. -
The most luxurious hotel I have ever stayed at
I just returned from an event in Hershey, where my wife and I stayed at The Hotel Hershey for 3 nights. It was the most amazing place with mind-blowing food, service, rooms, and a view to die for. We were spoiled and catered to in ways that will make you feel like a king/queen. Of course, the constant flow of chocolate goodies made this stay one of the sweetest.
Owner Response
Dear William H,
Thank you for recent visit and very kind review. Our team works very hard to ensure all our guests have a wonderful stay, so it is truly rewarding to read this. We look forward to serving you again in the near future. -
Wonderful place to stay
My wife and I recently stayed at the Hershey Hotel to celebrate our anniversary. Our stay could not have been more pleasant. The staff were exceptional and extremely helpful. We ate dinner and breakfast at the Circular Room. Dinner was exceptional as was breakfast. We also visited The Hershey Gardens that were very enjoyable. We especially enjoyed the Butterfly Atrium that are a part of the gardens. We thoroughly enjoyed our stay at the Hershey Hotel and highly recommend it.
Owner Response
Dear Ed E,
Thank you for choosing to celebrate your anniversary with us. I'm delighted to hear you enjoyed your experience. Visit us again! -
Circular Restaurant
We decided to visit the hotel and eat breakfast at the Circular Restaurant. The dining room was beautiful with old stained glass windows and beautiful view of the hotel and gardens. I ordered the chocolate waffle that was dipped in chocolate and served with the real deal whipped cream (not from a can) and strawberries. The server was a young woman who had worked their for 20 years since she was 17. Could not have asked for a better breakfast experience any where in the world.
Owner Response
Dear bbarnett12williams,
Thank you for your recent visit and very kind review. I'm delighted to hear your enjoyed your breakfast in The Circular. We look forward to serving you again.
