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reviews
Latest TripAdvisor Reviews
TripAdvisor Traveler Rating:
4187 Reviews
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Classic Hotel
I understand that during covid period is a very difficult time for hotel to survive.
I think that it is not a fair time to do the survey since the hotel has to minimize their operating costs. But I try to give little suggestion, please improve the cleanliness of coridor and public area floor cleanliness.
Anyway, thank you for kind services. -
Highly Consistence
Have several stays before, the accomodation quality is very well maintained and the service is not decreasing even during pandemi. Yes they don't offer any buffet breakfast, but the ala carte definitely above expectation. Their room upgrading service event getting more personalized, they will surely note your preference. Good job team
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Phoenix Hotel M Gallery
A hotel that does not deserve mgallery title. Historical yet not well maintained, dust everywhere, super small sink, low quality pillow, dirty bathroom. Fortunately, it was cheap (500,000 rupiah per night), otherwise it should be a 3 star hotel.
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Beautiful building and interiors, details to be improved
The hotel is located in a perfect position, close to Malioboro street. The building and the common areas are magnificent, with very beautiful ancient objects and decorations. Also the pool is very nice. I originally requested a room with pool view but the staff offered an upgrade. The room size was ok, it also had a small balcony but the view was not so good. Additionally, my window was very close to different mosque speakers and the night prayers always woke me up. If you want yo have a full sleeping night I suggest to request explicitly a room with internal view. Breakfast was sufficient, i would expect something more but since it is COVID period maybe they had to change something. Price a little too high in relation to the overall experience.
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A heritage hotel with wonderful breakfast
I picked this hotel for our last stay because it was on my hotel whishlist and also based on great reviews. It's well located, very close to tugu and the train station. The breakfast was wonderful, many varieties of western and local food. The building was lovely, very colonial and historical. The only disappointment was the view from the room.
