Jekyll Island Club Resort

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TripAdvisor 1878 Reviews

  • Vacation

    Vacation

    by michellemW6937BY on 2021-04-06 06:21 pm

    William at the lobby bar is amazing. Do yourself a favor and let this gentleman make you a drink. The whole resort is a gift. Absolute paradise. Such a relaxed wonderful atmosphere we had such a great time and William was absolutely wonderful. So respectful and such a great mixologist!

  • Simply Amazing!!!

    Simply Amazing!!!

    by soonerboston on 2021-04-05 08:10 am

    My wife and I recently spent a three night "get away" to Jekyll Island and the Jekyll Island Resort. What a great choice this was. It was our first trip there. The grounds were impeccable, the service top shelf. We enjoyed breakfast each morning in the dining room, social distancing was practiced, the servers all wore masks and were very efficient and polite. Each day we sat out by the pool and enjoyed lunch. The wait staff walked around the pool offering beverages and lunch. One could also sit at the bar if you wished to be out of the sun. Ashley was our server/bartender out at the pool. She was excellent, We were never without a cocktail, she was polite, helpful, and offered insight into Jekyll Island and the resort. We stayed in the Cherokee Lodge. It is a little dated, but the room was clean, nice bathroom, and bed was comfortable. We were able to park in the back making our vehicle access very easy. As it was our anniversary we were welcomed at check-in by wishing us a Happy Anniversary which was a nice touch and much appreciated. We enjoyed our stay so much we will be returning during the Christmas Holidays. We are so looking forward to our next visit.

  • Beautiful grounds, room was very disappointing

    Beautiful grounds, room was very disappointing

    by N6259EImarys on 2021-04-05 07:08 am

    On the positive side, the grounds were beautiful and immaculately kept and all of the staff were friendly and helpful. However, there were several concerns/issues we had regarding the room we stayed in.

    Overall, the room was small and outdated. Specifically, there were stains on the ceiling, the cold water faucet cap came off, a piece of the shower handle was missing a cap, there was an uncovered wall anchor and pencil marks, and the biggest issue was the large leakage of water out of the shower between the two glass doors requiring multiple towels to clean up after every use. The room was located over several of the hotel generators/equipment which were loud at night. Finally, there were several spiders noted in the room (actually in/around the bedding). To summarize our impression, the room was extraordinarily underwhelming and disappointing. We've included some pictures for reference.

    Comparable to other similarly priced resorts/hotels, we would not choose to return given the concerns stated above.

    Finally, most but not certainly not all of hotel guest were wearing masks.

  • Beware the gnats!

    Beware the gnats!

    by Jean C on 2021-04-04 06:06 pm

    This is a lovely old resort - reminded me of our Grand Hotel here in Michigan. Loved all the cottages and their stories. We stayed in a club room which was a small room with a queen bed. The bathroom was roomy by comparison. Everything was clean and up-to-date. Our main complaint with the room was there was no chair to sit in. Luckily we had our fold-up chairs in the car. We ate a couple meals in The Pantry which had very good sandwiches, salads and flatbreads and it was open all day. We didn't make reservations ahead of time so we couldn't get into The Wharf restaurant and the Grand Dining Room is closed right now due to Covid. The pool area was very nice except for the gnats! That they give you bug wipes in the room should have been a clue! There is bar and lunch service in the pool area.

  • Grand Old Hotel showing its age

    Grand Old Hotel showing its age

    by orlandotraveler2018 on 2021-04-03 04:19 pm

    The hotel is a gem, but needs some renovations and TLC. The grounds were well kept. Rooms were very nice with comfortable beds and linens. Pillows were inferior and uncomfortable. No staff were available to assist with bags or housekeeping. Guests are left to haul luggage up and down steps. A call to housekeeping for new towels and coffee went unanswered. Bike paths were exceptional and beautiful. There is a need for additional bike racks as they were full each night. Although we didn't eat in the pantry, it appeared to be well stocked and tasty. Check your bill before checkout as we were incorrectly charged. While waiting in line for a correction, I overheard the group before us there because of an overcharge.

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