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reviews
Latest TripAdvisor Reviews
TripAdvisor Traveler Rating:
796 Reviews
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Very nice
Despite we stay during covid times hotel exceptionally solved dining with in-room dining and scheduled stay at the pool. We had been here during summer when rooms to the lake were under reconstruction so this time during winter we enjoyed the view on the lake - if you can choose, take these with lake view. Rooms are big, clean, and comfortable. The beds are unbelievably comfy. Bathroom offered a bath and also shower, cosmetics by Salvadore Ferragamo. Services during the winter season were really amazing. Stuff was very helpful. Any food we experienced in the hotel was delicious. Whoever did the Xmas decoration of the hotel did a great job:-)
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30 euro for parking only
wanted to come for a coffee to the hotel but if you want to park at the hotel to go to the restaurant, they charge you 30 euros. Ridiculous Fraud and very expensive. Seems like they are just trying to rip off customers
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Lovely hotel in a great location. Shame about the £1300 they owe me
Booked Kempinski High Tatras via Booking.com - two rooms at ?2300 for four nights to stay 19th to 23rd August.
Hotel is great and staff are welcoming and friendly. Beautiful location.
All that said, when checking my bank statement having checked out they have debited my card for FOUR rooms not two and then refunded just one. They are refusing to refund the overpayment despite acknowledging that they took it.
There was no issue during our stay and no dispute. They've simply said, 'Contact your bank' even though I have sent them a bank statement showing that they have taken too much money and not refunded it.
This sort of issue is what you expect from a dodgy motel in Nigeria. Not a Kempinski...
Utterly outrageous. Beware. -
Fantastic holiday!
It was an unforgettable stay and holiday. We had Deluxe Suite 401 at the top floor - amazing view. Suite is very calm - you can hear in the morning ducks on the lake - it is charming. Everything is on the top level - room equipment and furnishings. Superb bathroom cosmetics - Salvatore Ferragamo. Many thanks to all persons from bellboys to waiters - full professional staff - and always ready to help. Dinners - top of the top! There is only one very small point for improvement - pool could be open a little bit longer than 10 pm. But overall rating must be excellent!
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Kempinski is the TOP in High Tatras
We love Kempinski. Doesn't matter which country we go to - Kempinski never disappoints us. Kempinski in High Tatras is great for relax or any special occasion. Location is absolutely outstanding. Food and service is excellent. Attentive staff and especially welcoming and friendly. They made us feel very special. We will return for sure.
