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reviews
Latest TripAdvisor Reviews
TripAdvisor Traveler Rating:
784 Reviews
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YES! YES! YES!
Amazing Hotel!
Upon my arrival I was greeted by Karhrinn's big smile and really warm welcome. She was very kind to give me a small excursion around the lobby / bar area where I ordered some drinks and a light meal which was delicious.
I was served by Lubomir who told me a bit of the history of the hotel which was really interesting. I would definitely say that the staff is really profesoinal, polite and they do all they can to make you feel like at home. Also the location is the best you can stay in. If you are looking for the best hotel in Slovakia you have got it. Fully Recommended. I am sure will be back soon. -
Favorite hotel in Tatras
We travel to Tatras regulary in both summer and winter and we always choose this beautiful and luxury property. We enjoy especially the breakfast and pool with view. Definitely reccommned this hotel to everyone traveling to Tatras.
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One of the best hotels in Slovakia
This hotel is definitely one of the best hotels in Slovakia. The location right next to the beautiful lake Strbske pleso is amazingly beautiful and also convenient for exploring the rest of the High Tatras. Beautiful historic buildings reconstructed for the needs of a modern hotel. Perfect SPA & wellness center with pool and relaxation area with stunning views. Rooms are perfect - all you ever need. The breakfast is served in the Grand Restarant, a vast old style room with high ceilings. The buffet is generous and there is something for every taste. Omelettes, scrambled eggs or pancakes made to order. Definitely recommend to everyone and will be back this winter again.
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Mixed feelings
First of all the location of the hotel is stunning as well as the architecture! During our stay we experienced different service encounters which where not always positive. Breakfast has a low quality for such an hotel. The products and service simply could have been better. Spa is beautiful and definitely a reason to come back! Bar visit was nice and a plus. Make sure to book the right room type otherwise there can be disappointments... However for the price paid it was not the quality expected...
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Absolutely a Fairy Tale
The hotel is located in a most beautiful setting by the lake which i. winter is a frozen lake to experience walking on the lake and rest of the year enjoy paddle boating or walking around the lake.
The hotel checkin is one of the best of kempinskis collections smooth and quick. The hotel has everything you can imagine like in a castle. Such as a library, cigar room, piano, indoor pool with chandeliers, incredible spa, pool table, majestic breakfast area with lavish breakfast. Telescope for stargazing.
Customer service was incredible and the team in red was always there to help with everything that's needed.
A very memorable place.
