Grand Hotel Kempinski High Tatras

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TripAdvisor 795 Reviews

  • 30 euro for parking only

    30 euro for parking only

    by Happiness24933827119 on 2020-09-15 09:14 am

    wanted to come for a coffee to the hotel but if you want to park at the hotel to go to the restaurant, they charge you 30 euros. Ridiculous Fraud and very expensive. Seems like they are just trying to rip off customers


  • Lovely hotel in a great location. Shame about the £1300 they owe me

    Lovely hotel in a great location. Shame about the £1300 they owe me

    by russellq153 on 2020-08-26 05:44 am

    Booked Kempinski High Tatras via Booking.com - two rooms at ?2300 for four nights to stay 19th to 23rd August.

    Hotel is great and staff are welcoming and friendly. Beautiful location.

    All that said, when checking my bank statement having checked out they have debited my card for FOUR rooms not two and then refunded just one. They are refusing to refund the overpayment despite acknowledging that they took it.

    There was no issue during our stay and no dispute. They've simply said, 'Contact your bank' even though I have sent them a bank statement showing that they have taken too much money and not refunded it.

    This sort of issue is what you expect from a dodgy motel in Nigeria. Not a Kempinski...

    Utterly outrageous. Beware.


  • Fantastic holiday!

    Fantastic holiday!

    by BTS911 on 2020-08-24 10:49 am

    It was an unforgettable stay and holiday. We had Deluxe Suite 401 at the top floor - amazing view. Suite is very calm - you can hear in the morning ducks on the lake - it is charming. Everything is on the top level - room equipment and furnishings. Superb bathroom cosmetics - Salvatore Ferragamo. Many thanks to all persons from bellboys to waiters - full professional staff - and always ready to help. Dinners - top of the top! There is only one very small point for improvement - pool could be open a little bit longer than 10 pm. But overall rating must be excellent!


  • Kempinski is the TOP in High Tatras

    Kempinski is the TOP in High Tatras

    by CsabaMaya on 2020-08-04 10:37 am

    We love Kempinski. Doesn't matter which country we go to - Kempinski never disappoints us. Kempinski in High Tatras is great for relax or any special occasion. Location is absolutely outstanding. Food and service is excellent. Attentive staff and especially welcoming and friendly. They made us feel very special. We will return for sure.


  • Breathtaking nature with luxury service

    Breathtaking nature with luxury service

    by TimiPal on 2020-07-27 10:47 am

    We visited the hotel with family, from the first moment 5-star. Guest relation Alexandra was taking care that we had professional welcome, cozy reception and nice introductions of the hotel. Simon from the Concierge recommended unique programs around the lake. Luxury breakfast, clean and beautiful rooms, professional and friendly staff in the whole hotel. Nice farewell from the GM Katrin, congratulations and thank you for this unforgettable trip! Definitely highly recommended property in the High Tatras!


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